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Posted
Oh, we can be hired out - hence the polo shirts - we provide IT support to local businesses and organisations in our area. Though we can't hit the receptionists in those businesses though....

 

Can you hit on them though? :lol:

Posted
Oh, we can be hired out - hence the polo shirts - we provide IT support to local businesses and organisations in our area. Though we can't hit the receptionists in those businesses though....

 

Can you hit on them though? :lol:

 

Oh, all the time. Especially ours.

Posted
Oh, we can be hired out - hence the polo shirts - we provide IT support to local businesses and organisations in our area. Though we can't hit the receptionists in those businesses though....

 

You get hired out?? How does your school manage that?

Posted
Oh, we can be hired out - hence the polo shirts - we provide IT support to local businesses and organisations in our area. Though we can't hit the receptionists in those businesses though....

 

You get hired out?? How does your school manage that?

 

It's not so much as the school managing it, more us managing it! We have rotas and we do a lot of rd stuff.

Posted

I just think that if some one is given a job to do it isn't fair that people accuse them of being rude etc etc.

It is as you say STRANGE I am from Staffordhshire and as are Mikesoft, However my school deals with them and have found them very professional.

As you may see from the previous posts Miksoft have mixed comments and the conclusion to the thread was that they were a decent company to work with.

we don't all have to deal with large companies or tier one suppliers to get good value for money and customer service.

Posted

It's how my school does things. I'm on a placement year at a secondary school. They sell IT Support to 5 primary schools in the area. These schools basically pay the IT Staff's wages and even more so the 2 placement students.

 

We have over a hundred Mikesoft computers, they're ok- Although we had a bad experience this time round. Our monitors for the 65 computers we ordered over summer came over a month late- On the first day of term (which as you can imagine, was less than great)- Also they 'lost' our OEM licenses... It's ok tho.. They've found them now!!

Posted
i wonder whether is it a rogue sales person ? i used to deal with the IT support centre but they're sales rep forgot who was the customer recently after i made some constructive critism about they're after sales support so i go else where now but prior to that they were ok, i wonder whether they know of this?
Posted
I am not a rogue sales person for Mikesoft, I thought that this was a site that people within IT could state their opions therefore I decdied to submit my thoughts to the topic...
Posted
I am not a rogue sales person for Mikesoft, I thought that this was a site that people within IT could state their opions therefore I decdied to submit my thoughts to the topic...

 

Thats ok as long as we know its just that it does happen from time to time, welcome to Edugeek.

Posted

All this has given me an idea. I might change my name to Ian Tell - would make it a lot easier for me to speak to IT managers if I was to start cold calling. 'Yeah hi. Is it possible to speak to the person responsible for IT procurement at your school please? Who is calling? Tell them it's Ian Tell'

 

No? I'll get me coat :lol:

Posted
All this has given me an idea. I might change my name to Ian Tell - would make it a lot easier for me to speak to IT managers if I was to start cold calling. 'Yeah hi. Is it possible to speak to the person responsible for IT procurement at your school please? Who is calling? Tell them it's Ian Tell'

 

No? I'll get me coat :lol:

 

No, that's actually quite funny - wish I'd thought of it.

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