Pearson onscreen platform installation woes

[themightymrp]

What does the proxy setting bit look like in your config file?

 

Ours is like this

 

[Craig_W]

That is exactly the same as ours, except for the proxy details of course.

[themightymrp]

Is yours of the format "http://proxyaddress:80" ?

[themightymrp]

With a slash on the end like the example above?

[Craig_W]

This is ours

 

[themightymrp]

I'm looking at yours and ours, you have an extra "/" in your config after the 8080 part. Take out the first one, save it, restart the services and try it again

[Craig_W]

I noticed that - so removed, restarted the service and still nothing

[tj2419]

I might be being blind but what's the service called? Can't see anything obvious.

[themightymrp]

Has it been mentioned on here that this software SUCKS!!!!? Have you tried running their diagnostic tool from the server?

[themightymrp]

I might be being blind but what's the service called? Can't see anything obvious.

 

"Exam Centre Service"

[Craig_W]

Has it been mentioned on here that this software SUCKS!!!!? Have you tried running their diagnostic tool from the server?

 

Where can the tool be obtained from? I have seen there is one in their documentation, but the link did not work. I did ask Pearson about this tool but never had a response on that!

[themightymrp]

The tool is supposedly integrated with the latest version. I installed the previous one first and downloaded the tool for that. Then I ran the upgrade.

 

However I attach the tool I originally downloaded

EDI.Advance.TDP.DT.zip

[Craig_W]

Thanks for the tool. Passed all the tests other than the service test as it detected as already installed, but importantly the firewall ports seem ok. Just called Pearson back as I have heard nothing back today, waiting for another call back.

[noohad]

Good luck. I waited 2 weeks and still waiting!!

[tj2419]

The quickest way of deploying i found was to manually install the sever admin and invigilator parts then use pdq deploy to install the testplayer on 5 classrooms. Only thing i had to edit was the proxy to include http://

 

Has anyone managed to arrange a demo test over the phone? I rang up but got told you have to email.

 

Cheers

[Craig_W]

Finally managed to resolve this first issue. It would seem that between me downloading the installer and actually installing, a new version was released - now installed and logged on. Installed all parts, now need to arrange some demo tests. Thanks for all the help folks.

[Dooms_Dave]

I'm just in the middle of setting this up on our CC4 Network.

 

 

So far ive got the exam centre service installed ok

packaged and rolled out administrator dashboard for CC4 (to one machine ha - makes rebuild easier)

packaged and rolled out invigilator dashboard for CC4 (to 5 machines ha)

packaged and rolled out test player for CC4 - I had to create a separate MSI for each room to I could default the invigilator name per room without manually doing it.

 

 

Got testing to do tomorrow. I must admit Pearson have the worst support ever. "we don't support silent installs, its beyond our scope" I've managed to package every bit of software (70+ packages) to silently deploy so if this doesn't work I wont be happy.

 

 

---------------------------------------------------------

EDIT

 

Decided to test it out since i'm remote'd in doing some other work. Logging in the PC with the admin dashboard and assigned some tests ok, logged onto invigilator dashboard and unlocked them etc, created a new user student user, logged onto the PC with the test software installed and it picked the invigilator and everything up without issue.

 

Never had to copy anything to any profiles, maybe because a created my own msi for each room with the computer name already in?

Edited December 11, 2013 by Dooms_Dave

[MPN_Fanatic]

interesting

 

 

10 Char

[jonspurs]

Nice one dude.

The Exam Centre Service - where is this installed? On an RM Server or a dedicated workstation?

How did you package up the 3 bits of dashboard crap? Are there switches I could use on the installer?

Would appreciate how you got it done and dusted on CC4 please :-)

Thanks.

[jonspurs]

Speaking with Dooms_Dave and his help, I've also got this running on CC4.

1. Import MSIs for admin and invig - deploy.

2. Import MSI for TestPlayer , then opened up the properties for the package in CC4, and there's a box to enter COMMANDS - so I put (thanks to someone earlier in this thread):

INVIGILATORNAMEVALID="1" INVIGILATORNAME="name_of_PC"

3. For different invigs, what I can do is open up the properties of the above package in CC4, edit the COMMANDS box with a different INVIGILATORNAME and change the package name to reflect this. Then CC4 will create a new package.

4. Ran a test, picture, video, etc seemed fine...uploaded and Pearson said its come through on their end.

 

It's not the most intuitive or simplest interface though.

Jon

[Bert17]

Hi, has anyone installed this on a Rm cc4 network?

[Bert17]

Please ignore my last post!

[clareq]

Before I start creating my CC4 packages, are there any permissions I need to set?

[booths]

This may help ..

 

I had three problems with this wonderful software ..

 

1. Format of Proxy entry in the Edi.Advance.Tdp.ExamCentreService.exe.config (For me .. proxyaddress="http://proxy.domain.local:8080/")

2. Invalid Certificate Installation on the ECS Server. .Net requires Certificates to stored on the 'Local Computer' so I had to manually store the certificate via the snap-in etc.

3. The Invigilator software will only work with a Roaming profile. Logging on as Admin will make it work but I'm not an advocate for this kind of approach. Instead I created an account with normal restrictions etc but created a profile (roaming) for that user only.

 

It's worth mentioning that the support I received from Edexcel was shall we say sketchy at best! LOL

[jonnykewell1]

we are starting the installation of all this software this week! wish me luck!