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Posted

Great, come back after a couple of days off and Windows 7 has self-destructed.

 

All staff and students fail to get their redirected desktop and start menu, with loads of errors in the event viewer like this:

 

Failed to apply policy and redirect folder "Desktop" to "\\server\desks$\staff\desktop".

Redirection options=0x9008.

The following error occurred: "Failed to build the list of known sub folders".

Error details: "The system cannot find the file specified.

 

I did read that KB980408 can cause this, but its not installed!

 

Help! I've got loads of PCs playing up now!

Posted

Run this at startup as your folder desciptions is messed up. This also happened to me and is caused by an update.

 

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2112AB0A-C86A-4ffe-A368-0DE96E47012E}]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2112AB0A-C86A-4ffe-A368-0DE96E47012E}\PropertyBag]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{491E922F-5643-4af4-A7EB-4E7A138D8174}]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{491E922F-5643-4af4-A7EB-4E7A138D8174}\PropertyBag]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7b0db17d-9cd2-4a93-9733-46cc89022e7c}]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7b0db17d-9cd2-4a93-9733-46cc89022e7c}\PropertyBag]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A302545D-DEFF-464b-ABE8-61C8648D939B}]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A302545D-DEFF-464b-ABE8-61C8648D939B}\PropertyBag]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A990AE9F-A03B-4e80-94BC-9912D7504104}]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A990AE9F-A03B-4e80-94BC-9912D7504104}\PropertyBag]

  • Thanks 3
  • 1 month later...
Posted (edited)

Hmm this one just caught me out as well. The reg file seems to have fixed it for me.

 

Did you every find out what the cause of this is?

 

We have all the latest patches.

Edited by zag
  • 11 months later...
Posted

Has this popped up again?

 

It just happened to us and we couldn't figure out why until I saw this post.

 

All our workstations were fine until recently.

  • 6 months later...
Posted

This has cropped up again at one of our primaries with a brand new install of Windows 7. The same error and desktop redirection fails for all users.

 

I've run the reg hack above, and removed KB2640148 which seemed to be the dodgy update but its still failing. Has anyone else found a workaround to this? I don't fancy reimaging the lot!

Posted

I seem to remember the reason for this is if we disabled the libraries and installed a windows update.

 

Its been fine ever since I rolled out the reg update via group policy. I just left it there.

  • 3 months later...
Posted
If you have removed the libraries this is what causes the fault. Apart from restoring the libraries and running the registry hack I really can't think of anything. Hopefully someone else will have an idea.
Posted

Ah! Roger that!

 

We have not made any changes..started work this morning with the problem popping up all over the network...only changes are Windows updates that where applied last night. I ma suspecting they are the cause of it now...just which one there was quite a few installed :-(

Posted
I think that was also a cause if you read back. I reckon if you remove the update it will fix it. if you read back you will the the unique identifier for the update. You will probs be able to remove it with GPO.
Posted
FYI I turn all updates off. I just do a new image every 6 months with up to date stuff and send it out that way, can save a lot of issues. you can always put out important ones via GPO. (if it aint broke dont fix sorta attitude.)
  • Thanks 1
Posted

Yes thanks for the info...bencole I need to put something like that in place updates are currently being installed and managed by county and a GPO that I am about to change is set to download and install at will...doh! (I took over as NM 3 months ago and boy the network is mess)

Thanks for the pointer over the libraries issue that fixed the issue their was a GPO set to turn it off but I think Wednesday updates turned it back on... I reapplied GPO and bingo fixed...cheers for your help

  • Thanks 1
  • 9 months later...
Posted

HELP - suddenly had this issue at one site today and it is causing havoc, I am completely stumped and no-one can access anything.

 

No updates were installed last night, however I was changing a GPO last night from home, just added another group to the folder redirection policy.

 

I've tried the reg hack - doesn't work. Tried disabling libraries - doesnt work. Any ideas???

Posted

Well it appears my issue was nothing to do with other things in this thread, a simple server reboot has solved it.

 

It turned out that even mapped drives on the affected server for users at other sites were not mapping so it was not only a folder redirection problem - bit of a red herring for me that error - should have known to always try the simple stuff first!

 

The server in question had been running for over a year without a reboot, I had tried to reboot to finish installing updates several times over Christmas and it failed. As it was still working I left it. But for whatever reason, something broke it today

Posted
Well it appears my issue was nothing to do with other things in this thread, a simple server reboot has solved it.

 

It turned out that even mapped drives on the affected server for users at other sites were not mapping so it was not only a folder redirection problem - bit of a red herring for me that error - should have known to always try the simple stuff first!

 

The server in question had been running for over a year without a reboot, I had tried to reboot to finish installing updates several times over Christmas and it failed. As it was still working I left it. But for whatever reason, something broke it today

 

Good news.

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