lquinnuk Posted February 26, 2013 Posted February 26, 2013 Good morning all, another first for me in this job. A teacher has handed me her HTC windows phone and would like access to school emails. I have never set up email on a phone before and assume it isn't workign because I'm doing it wrong, or missing a setting. When adding an account should I be adding an "outlook" account or "other account (POP and IMAP)" Both seem to not work but I'm fairly sure it's because I'm putting in either the wrong server or domain name into the wizard. Coud anyone shed any light on the correct way to access school emails from a mobile, pretty sure the server is "outlook.lancsngfl.ac.uk" but as I've said I've never done this before and have nothing to go off. Cheers.
andyturpie Posted February 26, 2013 Posted February 26, 2013 Good morning all, another first for me in this job. A teacher has handed me her HTC windows phone and would like access to school emails. I have never set up email on a phone before and assume it isn't workign because I'm doing it wrong, or missing a setting. When adding an account should I be adding an "outlook" account or "other account (POP and IMAP)" Both seem to not work but I'm fairly sure it's because I'm putting in either the wrong server or domain name into the wizard. Coud anyone shed any light on the correct way to access school emails from a mobile, pretty sure the server is "outlook.lancsngfl.ac.uk" but as I've said I've never done this before and have nothing to go off. Cheers. If its a live@edu account (Outlook) you should just be able to add it as an exchange account in Outlook, only need to enter full email address and password and it should sync straight away (well it did on mine!)
X-13 Posted February 26, 2013 Posted February 26, 2013 Coud anyone shed any light on the correct way to access school emails from a mobile, pretty sure the server is "outlook.lancsngfl.ac.uk" but as I've said I've never done this before and have nothing to go off. Ok... Do you have web access to the email? Sometimes, you need to use the Outlook WebAccess address instead of the proper server. [We have to do that here.] Also, is it school hosted or LEA hosted? Ours is LEA hosted [soooon....] so I need to remember to add "LEAdomain\" to the username. Also, the username and the mailbox name are different here. If you have outlook on the computers, have a look in the account settings, it'll help you figure out what you need. The best idea would be to try it out on your own phone, providing you have a phone that can recieve emails.
lquinnuk Posted February 26, 2013 Author Posted February 26, 2013 Hi all, thanks for the replies, the heads phone let me look at the settings unlike many others, so I took the settings from there. Incase this comes up for anyone in future it was quite simple, it had to be set up as a pop account, with the pop and smtp server being 'outlook.lancsngfl.ac.uk'
X-13 Posted February 26, 2013 Posted February 26, 2013 I would have thought it would be an exchange account with a name like 'outlook.lancsngfl.ac.uk'.
Jon_boy1984 Posted February 26, 2013 Posted February 26, 2013 An Outlook connection with ... ActivSync (struggling to remember the name)... would be better than a POP connection IMO.
Hawkeyez Posted February 26, 2013 Posted February 26, 2013 (edited) My old Desire had Microsoft Exchange ActiveSync as standard. The Galaxy S2 I have now, also has it. Works a treat... well except making the mistakes of checking emails at night/weekend/holidays.... If you don't host the server, you might have to get some specific server details from the host. Edited February 26, 2013 by Hawkeyez
lquinnuk Posted February 26, 2013 Author Posted February 26, 2013 As soon as I try an use the activsync, my phones prompts me to create a pin to lock and unlock my phone and they encrypts all the data on the phone, I assume to many this is appealing but it seems a little more trouble than it's worth, what is the benefit of activ sync over POP?
X-13 Posted February 26, 2013 Posted February 26, 2013 As soon as I try an use the activsync, my phones prompts me to create a pin to lock and unlock my phone and they encrypts all the data on the phone, I assume to many this is appealing but it seems a little more trouble than it's worth, what is the benefit of activ sync over POP? That would be the security settings set up by whoever created the email system. It's for data protection. There ARE ways of bypassing it, but it's there for a reason.
GrumbleDook Posted February 26, 2013 Posted February 26, 2013 Other than the technical bit of this (being answered by others) have you included anything in your AUP about this. A few things for you to think about ... It is quite likely that the teacher will receive emails about the behaviour of students, details about them such as their date of birth, or even attachments with more details in ... all stuff which had previously only been available once you have authenticated via a web page or authenticated on a desktop / laptop and run a mail client. 1 - What policy do you have in place to insist that a complex passphrase is used to protect the device? 2 - Does the device have a setting on it so that after repeated (failed) attempts to log into the device it will wipe itself? 3 - What additional advice and training have you given staff around who can also use the device once this has been set up? 4 - Have you changed your leavers process to take into account ensuring that the account is removed from the device when a member of staff leaves? None of the above is a reason to stop allowing access to emails on mobile devices, but things that should be covered off ... and applies across all devices!
sukh Posted February 26, 2013 Posted February 26, 2013 pop3 over active sync? Are you sure you're not just using activesync?
lquinnuk Posted February 26, 2013 Author Posted February 26, 2013 Pretty sure I'm not using activ sync as I'm not required to enter a pin number or encrypt my SD card, the second I set up an activ sync account all that changes and I need to use a 6 digit pin to unlock my phone.
X-13 Posted February 26, 2013 Posted February 26, 2013 (edited) pop3 over active sync? I think they meant "why use ActivSync rather than POP3" Not via. Pretty sure I'm not using activ sync as I'm not required to enter a pin number or encrypt my SD card, the second I set up an activ sync account all that changes and I need to use a 6 digit pin to unlock my phone. It sounds that way. But, ATM you're bypassing the restrictions set by the email admin. Like GrumbleDook and I said, it's there for a reason. If I understand it correctly, should anything happen and pupil information gets out because of you bypassed the security, it'll be you in the firing line. [ @GrumbleDook confirm/deny, please.] Edited February 26, 2013 by X-13
sukh Posted February 26, 2013 Posted February 26, 2013 Unless you have disabled the AS policies. Regardless, I personally recommend using AS with PIN/Policies applied.
GrumbleDook Posted February 26, 2013 Posted February 26, 2013 It'll be both you and the school (both the Head and the School as a body) will be in trouble should a data breach occur ... Likely areas where a breach could occur. The phone is not secured by a passphrase and others can access it with ease. The phone is secured but the passphrase is known by several others. The phone is secured but is unlocked by the user, then handed over to someone else to use (eg family member to make phone calls / play games / send emails using another account linked to the phone) Email is sent out using the wrong account (eg personal account on the phone rather than the work account) The phone has additional services enabled (eg bluetooth) which are not secured and allow for the remote connection and browsing of files saved from attachments. The phone is set to automatically sync saved files to a machine not allocated / secured via work. These are some of the areas ... I'm sure more scenarios could be covered if needed. A lot of the above can be dealt with via organisational policy rather than technical solutions ... but they can be covered. Manage risk ... don't avoid it! 1
lquinnuk Posted February 26, 2013 Author Posted February 26, 2013 Oh ok, the reason I have chosen pop over activ sync is simply because 1. I have no desire to enter the six digit pin 2. If I do change to a 6 digit pin I'm sure my wife will wonder why all of a sudden my phone has a new security block and despite any explaination I offer it == headache 3. The emails I recieve are mundane and useless to even the most hardened fraudster, I'm lucky if I get 3 emails a day, when I do it's either a sales pitch or an edugeek notification, staff come and see me in person and I have nothing to do with students. How ever as for the teacher...I will look to get her setup using activ sync as I have no idea as to the nature of her emails, and in case it isn't a given, I appreciate all the advice from you guys today.
X-13 Posted February 26, 2013 Posted February 26, 2013 1. I have no desire to enter the six digit pin 2. If I do change to a 6 digit pin I'm sure my wife will wonder why all of a sudden my phone has a new security block and despite any explaination I offer it == headache 3. The emails I recieve are mundane and useless to even the most hardened fraudster, I'm lucky if I get 3 emails a day, when I do it's either a sales pitch or an edugeek notification, staff come and see me in person and I have nothing to do with students. Then don't set up email on your phone...
lquinnuk Posted February 26, 2013 Author Posted February 26, 2013 Then don't set up email on your phone... I will more than likely remove it, but at the moment it's unimportant, I'm just using my own phone as a testing ground so I know what I'm doing if and when other teachers ask for it setting up on their phone......
SYNACK Posted February 26, 2013 Posted February 26, 2013 Looks like no one has really answered your question as to why technically. EAS supports contacts and calendars which is huge, it also supports looking up the global address list. It is more efficient and way more secure than pop which can send your password in clear text, not good if you're an admin. It also supports push email for as they arrive receiving. It is massively better on battery life as it uses long tcp windows meaning data is only switched on for tiny amounts of time rather than for a full send and receive every however long. Concluding, pop is a model t in comparison to an Aston Martin. If you're going to use it use eas, even from just a technical standpoint. 1
enjay Posted February 26, 2013 Posted February 26, 2013 As soon as I try an use the activsync, my phones prompts me to create a pin to lock and unlock my phone and they encrypts all the data on the phone, I assume to many this is appealing but it seems a little more trouble than it's worth, what is the benefit of activ sync over POP? Sounds essential if you're going to have school email on your phone. Consider all the sensitive information which is in your email (let alone the email of a Head of Year, Head of Pastoral Care, Personnel Officer, etc) and then consider the penalty for breaching the Data Protection Act by "sharing" that information with a thief who stole the phone.
enjay Posted February 26, 2013 Posted February 26, 2013 As for the technical, does your email system allow IMAP? We use Google Apps here, which uses IMAP in the apps. Can't comment on if/why this is better than POP/SMTP though!
SYNACK Posted February 26, 2013 Posted February 26, 2013 As for the technical, does your email system allow IMAP? We use Google Apps here, which uses IMAP in the apps. Can't comment on if/why this is better than POP/SMTP though! It is better than pop but still a joke when compared to activesync, it is better on bandwidth but is still a hack for mobile email.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now