tom_newton

Allowlisting a full cdn may cause you future issues - so if you can get the URLs a bit more precise, that would be great - I'd encourage you to open a ticket with us on the subject and let our folks dig into it

99% sure it is a Smoothwall issue. I cant quite read the full URL there - but get that URL to our support team and they will sort it

No - the best route is to ensure the students are logging into the ipads - all others bring heartache.

Are these BYO or school devices?

This lot are thoroughly good eggs in my experience: Home | ICT-Direct

Quite possibly going to get the Norway treatment from the super el nino

That's the thing with Apple's hoops - you just gotta jump through them. The system is built for people who actively enjoy colouring inside the lines

Ultimately, shard ipad is going to deliver future benefits (or lack of pain) too - less likely kids will "lose" work, by saving locally and letting the ipad circulate, decent auth brings opportunity, best to normalise it early before it becomes an absolute necessity

Shared ipads would be the route id take, rather than the cumbersome login page

Argh. Off to see my wife in Kenya, I fly out the day before. I am sure you must have told someone here the dates, but I didn't know 😢 Anyway I think you'll get the inimitable Rob Faulkner instead, leaving me 0 for 2 on the last 2 EG confs

(no worries I found it)

There is an update to edge due today - 153 - that we expect to resolve some issues. Can you ping me your ticket number?

Just don't mention "S-month"... if we don't say its name it cant hurt us

It's always been tricky with Mosyle free - I dont think it works super well. You really do need to have students logging in to the ipads properly to use the browser app. If it's non-logged-in ipads you might be better with the login page

Are you mosyle free or paid? Proper "shared ipad" per apple's definition?