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Network and Classroom Management Thread, iPhone app for Spiceworks in Technical; Those wonderful people over at Spiceworks have just dropped me a line to let us know that they have created ...
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    Dos_Box's Avatar
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    iPhone app for Spiceworks

    Those wonderful people over at Spiceworks have just dropped me a line to let us know that they have created an iPhone app which is now available for download on the iTunes app store.
    The app will allow you to see devices, work tickets, access user info etc.







    More info here: Spiceworks for iPhone, iPod touch, and iPad on the iTunes App Store

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    john's Avatar
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    oooh very nice Now I just need campus wide decent wifi and an iPhone / iPod then job done full Spiceworks on the move, although the emails and email tag commands do work pritty darned well as I do use them

    Nice work Spiceworks

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    russdev's Avatar
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    Just been using the app myself it is very good.. Once point make sure you update to latest version of Spiceworks to make sure the app works with your install.

    Russell

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    reggiep's Avatar
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    So, do you guys use the spiceworks helpdesk?

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    Quote Originally Posted by reggiep View Post
    So, do you guys use the spiceworks helpdesk?
    Yes, to my knowledge they both do.

    Looks a pretty good app although with so many dislikes about the way the helpdesk works, I've decided to move away from it.

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    Quote Originally Posted by Edu-IT View Post
    Yes, to my knowledge they both do.

    Looks a pretty good app although with so many dislikes about the way the helpdesk works, I've decided to move away from it.
    Yup I do have used it for eer about 3 years now in 2 schools very good tool

    As for moving away Edu-IT, whats wrong with it? Feed it back to Spiceworks if its a problem / issue / annoyance and they will try to fix it as I am sure they would like to know what issues you have with it

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    reggiep's Avatar
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    Do your staff/users like the reporting a problem side of it?
    Do they need to log in to report a problem?

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    dezt's Avatar
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    I'll take a look at this on Monday on my iPad, not got an iPhone.

    Been using this for about 3 years now, integrated with AD, so users don't have to log in.

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    russdev's Avatar
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    Also they have released some info on the next beta version.

    Spiceworks New IPhone App & New Features Coming Soon

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    Edu-IT's Avatar
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    Quote Originally Posted by john View Post
    Yup I do have used it for eer about 3 years now in 2 schools very good tool

    As for moving away Edu-IT, whats wrong with it? Feed it back to Spiceworks if its a problem / issue / annoyance and they will try to fix it as I am sure they would like to know what issues you have with it
    Well, we were primarily using it for the help desk and there were lots of other bells and whistles within Spiceworks that we just didn't use. Plus as they keep adding more and more features which we just don't need, it is becaming bloated in my opinion for what we need and unfriendly to use.

    I want a simple application that is just a help desk and to me, Spiceworks isn't it.

    That is not to say that Spiceworks isn't any good because as you all know, it is. Just I feel the helpdesk side of it was not the best and the attention seems to be focused elsewhere now.

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    Iphone app issue

    Hi all,

    Iv installed the app and the latest version of spiceworks.

    in Internet explorer we type http://whsserver01/dashboard to get to spiceworks

    but the app will not take the server name i just get server error.

    Iv tried with

    http://whsserver01
    http://IPADDRESS of server
    http://whsserver01/dashboard

    Non of which seem to work.

    Im attached wireless to the network with no issues.

    can anyone point me in the right direction.

    Thanks

    Jonathan

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    Quote Originally Posted by jonnykewell1 View Post
    Hi all,

    Iv installed the app and the latest version of spiceworks.

    in Internet explorer we type http://whsserver01/dashboard to get to spiceworks

    but the app will not take the server name i just get server error.

    Iv tried with

    http://whsserver01
    http://IPADDRESS of server
    http://whsserver01/dashboard

    Non of which seem to work.

    Im attached wireless to the network with no issues.

    can anyone point me in the right direction.

    Thanks

    Jonathan
    Are you getting any particular error messages?

    Also have you updated your Spiceworks install to the latest version, currently 5.0.62863

    Mark

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    it just says login error: server error

    and yes it is definitely 5.0.62863

    Thanks for the quick reply.

    Jonathan

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    Have you got the latest version on your server otherwise it will not work.

    Russ

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    yes russ its on the server just downloaded it this morning.

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