WannabrewUK

Just a heads up for anybody using Classcharts writeback to SIMS.net We mainly use synched accounts with Staff out of SIMS. But we also use a few manually created accounts, mainly for supply staff / other staff not directly employed by the school. We've discovered that any comments made using a non synched account write back into SIMS.net using a default writeback teacher, set by classcharts, who isn't the person imputing the comment. We have 650+ negative and 15500+ positive comments attributed to a member of staff who hasn't recorded any of these.

We're having the issue with MS Office 2019

We seem to be having a similar issue. It seems to work for us if we turn off protected view, but until I know the cause I'm reluctant to do this. Thanks David

We had issues about 30 minutes ago, but it seems to be working again for us.

Hi would you be willing to share this? It's exactly what I'm looking for. Thanks

Found the Geo website, went to support to find this. I wonder what's going to happen after Wednesday.

We've just gone to the Computacenter support portal to sort out a replacement under warranty and seen this at the top of the page. Anybody got details of how to get in contact with the manufacturer (Geo) Thanks

Found some screens at PSA Parts https://www.psaparts.co.uk/laptop-screen/geo-computers/geobook-1e-laptop-screen.html Used PSA a few times in the past and never had any problems.

Had a reply from the Google engineering team last night "We understand how serious this problem is for you and the impact it had for users in your organization, according to the information from our engineering team the issue was fully resolved as of today Feb 10, 2021 2:20 PM CET. Our engineering team explained that the fix will gradually rolled out but at this point most of the affected accounts shouldn't experience the issue anymore. Please confirm with the affected teachers if they're still experiencing the same issue. If they're still affected please allow up to 24 hours and try again, if after 24 hours you are still experiencing the same behavior, feel free to reply back and I'll be happy to re-open the investigation to push the fix for your account." Seems to be working for me this morning.

We've reported it to Google too, also tried to get staff to report it on google classroom. So hopefully it will get fixed soon.

Has anybody else experienced this? Staff receive emails to say student has left a private comment in google classroom, when they click on the reply button it just goes to the classroom homepage, not the comment. Apparently up until today it's worked.