ashleylewisms92

Hi all, I'm looking to purchase some replacement Hitachi Cambridge pens and charging kits, but am really struggling to find a supplier that doesn't quote around the £200 mark! I've even tried eBay and Amazon, but again their rarity and costs are extremely expensive. It's actually cheaper to just replace the entire board and pens with a second hand SMART board! Does anyone have a reasonably priced supplier? Or any alternate solutions to getting around this? The boards are very specific, and pens from other models of Hitachi boards (such as Starboards) don't work either.

Cheers Andrew - are you referring to Starboards or SMARTboards? What's your availability for next week?

Cheers Andrew, I've unfortunately run into a problem I've got to deal with ASAP, so I'll try and get the file over to you later today or over the weekend - there's no rush to test I tried another identical board this morning from the classroom next door and it worked perfectly! therefore I think the fault is with the board itself or possibly the circuit board behind and attached to it. I disconnected the circuit board and had a look thinking that perhaps the solder from the USB could be detached and/or degraded but it all looks OK - I'm now trying to locate a supplier for these spare circuit boards, or if the price is to much I'll just purchase a second-hand SMART board.

Here's the link for 9.72 in case you or others are interested: https://drive.google.com/open?id=0B51nrXXKlVP3clJXaElJaXpWUHM

Cheers Andrew, I'll give that a go - the guy at Hitachi sent me the link to version 9.72 - so even their website isn't consistent and hosting the latest version! Thank you for your kind offer of sending a file over to you - I will get one ready and PM you with it later today. Thanks, Ash

Hi AJ, No I'm primarily running 8.11 as historically, a lot of our teachers created their resources and files on this version, which won't open on any Starboard software of a later version. I've thankfully found someone at Hitachi that still responds to technical issues with Starboards and they've sent me the latest version (which may be the version you stated above). I'll install it on the 2 affected PCs and see if it makes any difference and post my results back later. I did see an article on Edugeek where someone else stated they were having connection issues and used USB 3.0 to get around connectivity problems, but it didn't work for me unfortunately. On the off chance, do you happen to know if later firmware was released for these boards? And how to obtain it?

Promethean ActivPanel would be my recommendation.

I'd definitely go for Synology myself, I've never had any issues with their hardware or support - I'd definitely never make the mistake of buying a Netgear ReadyNAS again.

I've never yet found anything that's completely robust, but I would say that the Microsoft Lifechat headsets are well made.

Hi everyone, I have a fleet of about 30 Hitachi Cambridge Interactive Whiteboards which a couple are proving to be difficult in getting to work. I can't seem to be able to get 2 of these working with the classroom PCs no matter what I've tried. Currently, I've changed the USB Cable to a 1m length cable to ensure that it's not exceeding 5m, ensured the power supply is working and is powering the control box on the rear of the board, tried connecting it to a laptop even with USB 3.0, tried various versions of the software etc. But no matter what I try, I cannot for the life of me get the program to detect the whiteboard and use the board. I'm also having difficulty trying to find technical support for this board and any information to see if the boards support touch, and that I'm using the correct type of pens. Any help would be appreciated, as previously I've only used SMART and Promethean. I would also say that I'm using Windows 8.1 x64 - although not officially supported by the software, it works on the computers, but occasionally flashes up an odd error message or 2 which can just be dismissed. Also, if anyone knows how to perhaps obtain the latest firmware for this type of board, that's also be very much appreciated, as I doubt it's ever been updated previously (if even applicable). Finally, I wondered if this type of board had a particular model number assigned to it? I can't see anything on the rear, and it's just referred to as a Hitachi Cambridge - yet there's a distinct lack of support or results that appear when I try to get any information on search engines. Thanks in advance, Ash

Hello, I wondered if anybody could please tell me if there's a way in which I can view the URL and Port traffic with our Fortinet 1000C? As it stands, a few services, websites and apps may be potentially blocked with our Fortinet Filter in place, and I can't seem to find a way in which I can type in my device's IP address and view the internet traffic. Previously, I've used Lightspeed which allowed this, so that I just type in my device's IP address, and it pulls up a list of URL's, Ports and other information, which I can then whitelist in order to allow sites and apps etc. through - but I can't find this within the Fortinet. I tried to contact their support team, but they won't help me without a serial number - which I don't have, as our Fortinet is hosted.

I know Google Chromes GPO Templates enable a force of "safe search" for YouTube and Google Search...would that be any good as a workaround?

Hi, I have a Fortinet Firewall/Filter and want to block the app "Yellow". I've tried emailing their support several times and get no response. I wondered if others have managed to block this app before? And if so, could anyone tell me the URLs that it uses so that I can add it to our blacklist? Although the category "Social Networking" is blocked, and the app is set to be blocked on the "application control" policy on Fortinet, it still seems to be working. I know that the app uses Snapchat aspects (which is unblocked currently), but we'd like for "Yellow" to be blocked separately if at all possible. Thanks in advance, Ash