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AndyT2017

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Everything posted by AndyT2017

  1. Sophos Intercept X but we eliminated that as an issue as the rebuilt machines had that installed and worked properly. We also had machines that didn't have that and only had Lightspeed that still had the issue.
  2. We had this months ago, the common denominator was Lightspeed. It started off on a couple of laptops, then more devices every day (mixture of hp/Lenovo laptops and hp desktops). We also found out at that point that the uninstall routine doesn't properly remove the device driver in all cases so we had to rebuild the machines in these cases. I did open a case with Lightspeed support but they wanted in-depth troubleshooting which we were unable to do as we were firefighting the issue across the school (it reached 10/15 machines a day). In the end we removed it from all our devices and ditched the product.
  3. Thanks, good to know.
  4. We've just been told that an MV3 extension for Chrome running on Windows should be available on 4th July.
  5. Same here, the support is terrible. We opened a ticket in September 2023 with a fault in Lightspeed filter, they confirmed it was an issue, never fixed it and they just closed the call in November 2024. This issue is still outstanding for us but we've given up any hope on it getting fixed.
  6. I asked this exact question three months ago as we're very concerned that this was/is going to happen. I was told Education Pro is still an active product of Ativion for the forseeable future Our product team continues to develop and enhance the product as expected.
  7. Absolutely, we have the same issue here. Also (and this has had a ticket open since 2022) in a remote control session many options from the start menu (log off, restart, shut down among them) require two clicks of the left mouse button. They have done remote sessions to see the bug and confirmed it is an issue but show no interest in fixing it.
  8. Another one for CubeBackup here. Backing up to on-prem storage at the moment but have plans to also use wasabi in the not too distant future. Really impressed with their support too.
  9. I asked Geo the same question and got the following reply: "Thank you for your enquiry, the GeoBook 1E firmware does not support PXE boot from USB Ethernet adaptors."
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