jimbopem

My problem is with a new Lenovo all in one that is connected to a Smartboard, and 2nd video output to projector via a new Startech USB - VGA/ DVI adapter (no VGA out on these) ....... When playing video the content of the video does not show on the projected image. The OS is fully updated XPP and the adapter software is the latest available. I have tried various screen resolutions and I have tried with WMP11 andVLC. When playing music on WMP the "squiggly lines and shapes" graphic does not show on the projected image neither. Any ideas?

It's already there

Check this post http://www.edugeek.net/forums/educational-jobs/38723-ict-technician-lancashire.html

An ICT Technician position is becoming available for a September start. We provide ICT Support Services to Primary schools in Lancashire, which includes regular visits and ICT/ AV installations. The ideal candidate will have experience in a customer-facing (preferably within schools) capacity, and will be competent in providing desktop and peripherals support (primarily xpp), within a W2K3 Active Directory environment, (although we will provide extra support and training re: server config. as required). Familiarity with Moodle would be an added bonus. S/he will also have a sound knowledge and relevant experience of supporting AV equipment in classrooms. It goes without saying that an Enhanced CRB check will be done. The job requires the successful candidate to travel between our customers premises, so s/he will have his/her own transport, for which a generous mileage allowance is given. Payscale is £13,000 - £18,000. Starting salary depending on experience. 39 hrs/ Mon - Fri NOT FTE 25 - 30 days paid holidays + BH Bonus scheme in operation If you are interested, please e-mail your CV to [email protected] For further information please feel free to call our office on (01257) 794563, or call me on 0781 4013543 Jim Pemberton Managing Director

Just to let you know - anyone who's interested that is ............. We are advertising for a full time permanent ICT Technician post this week in the Lancashire Evening Post. The job involves visiting our Primary School partners on a regular basis, and assisting with computing and AV installations. For more information feel free to call me (Jim Pemberton) on 0781 4013543

Hi Si My inclinination too is to try another manufacturer. We have been fsc resellers for 6 years and the reasons we stayed with them was because the warranty support was good, but I am finding that schools are preferring to miss out on the extended warranty anyway (cost V risk equation). The bloke I dealt with didn't even have the courtesy to call me and it took 2 weeks to investigate with absolutely no feedback inbetween. So, like you I am going to try elsewhere and use them as long as I think its the right thing to offer our customers I'll let you know who we "fall into bed with" Si, maybe we can do business Jim P.S. you know who I am don't you??? (the good looking one LOL) Tony - how much were the HP's?

P.S. beware the V5535 laptops - 1hr max normal wireless useage

We haven't made any changes to USB settings in BIOS but will give it a go next time we are in and report on it. Yes Si, in any event FSC's response is, IMO, very disappointing to say the least. Think I will be talking to Lenovo.

I would be interested to know if any of my esteemed colleagues have encountered the following problem................... When connected via USB, the Esprimo 2520 loses its connection to a Smartboard after a few minutes, and then requires a reboot. We supplied 11 of these units to a primary school several months ago (and to others!!!), and they have now decided to use them all front of class and connected to smartboards. It took quite a while of troubleshooting before we contacted Warranty Support, who diagnosed that the PSU spec is too low to run a smartboard. Needless to say, given that these units are actively marketed via distribution to this sector (words from FSC as well as me) I was rather bemused that these models are not suitable for running a usb smartboard. I have never come across this problem since smartboard started supplying USB connectors with their boards. FSC's position is that they are not broken, so there is nothing they are willing to do about it (see copy of emails below and letter to distribution in attachment). At the end of the day I accept that, as a consultant we are responsible for the advice we give, therefore my advice is (not that you need it ) to do your research, because the manufacturers won't bail you out. Has anyone had a similar problems with any other make/model? I would be interested to know which budget business makes/models at this price point can be recommended. In the meantime it looks like I will be supplying a large number of powered USB adapters FOC!! Thanks Jim Pemberton Managing Director, ICT In Education Limited Please note I have e-mailed this link to those concerned so that they have the opportunity to make comments if they so wish. Here's the email reply from FSC......... (From me to Mark Vatcher at Fujitsu Siemens as a reply to his email to me) Hello Mark I am disappointed that you are unable to offer further support on this issue. As I explained in the letter I am not claiming that the computers are inherently faulty within the terms of the warranty agreement. My interest is in the first instance, looking after the interests of my customer, and secondly ensuring that we as a consultancy are providing all our customers with the correct advice. I considered that you would wish to have the opportunity to retain your position within the education sector viz manufacturing low-cost "fit for purpose" systems. If, given what you are saying, the P2520 is not suitable for running a smartboard, then I would suggest you notify through the channel of this issue. My position is to offer a "fit for purpose" low cost system that I can recommend to my customers. I do not know of any problems with low end business units that other manufacturers are offering at the P5250 price-point. However, I will share this information within the education support community with a view to establishing a competent alternative. At this point I will be withdrawing our affiliation with Fujitsu Siemens Regards Jim Pemberton On Wed, Feb 18, 2009 at 12:52 PM, Vatcher, Mark wrote: Jim/Andy, Looking at the letter and after receiving advice from both our Support teams and Product Operations in Germany, this is not a warranty issue. The ESPRIMOs here were replacing SCENIC P300, but according to 2nd Line engineering, the ESPRIMO P2520 does not have the same power reserves as the SCENIC Ps and are therefore not capable of suppporting the Smartboards in the same way that the SCENICs could. The ESPRIMOs are NOT faulty, simply different from the SCENIC Ps. The ESPRIMO P2520 is an entry level system whereas the entry level SCENIC model was the SCENIC X. The SCENIC P300 was one of the Business Plus models as per the ESPRIMO P5730/P7935 today. Unfortunately the PC sold to this customer, comes with 210W PSU which from your letter is not enough for the mentioned smartboard. This smartboard is also not tested and qualified from our side.The only way to be sure the unit can support the smartboard would be to test this accessory in combination with this system in advance or to read the datasheet with the PSU information and compare it to the requirements of the device recommended by the smartboard. This is an unfortunate situation, but seeing these units are not faulty, I am unable to offer any further support. Regards Mark Vatcher Account Director Fujitsu Siemens Computers Limited FSC Campus, The Boulevard, Cain Road, Bracknell, Berkshire RG12 1HH

Hi Russell With regards to you wireless requirements, I would definately go for a managed solution in order to meet your schools needs. IMHO Netgear offer a solution that is both cost-effective and is supremeley reliable. We have installed it into more than a dozen primary schools over the last 18mths and we have not had any problems at all. The WFS709TP Controller manages up to 16 AP's, (with 8 POE ports) which is more than enough for most Primary schools' requirements, and is based on Aruba technology. You can go for either b/g or a/b/g AP's. The controller dynamically manages channel allocation, security, load balancing, redundancy, and a true seamless roaming capability, amongst other things, which means that if it has been designed and setup properly you should end up with a realistic alternative to wired infrastructure. I would strongly recommend that, if you decide to look at this option, you contact a company that has been certified by Netgear (ditto for other vendors) as a Wireless Controller Installer, because it is quite a specialist subject area. If you need any further help on this subject feel free to e-mail me on [email protected] Hope that helps Jim