DanielZ

Sorry to hear that, I will have a word with our sales team about this Dan

A number of old 2Simple installs do contain old versions of flash player within the installation. We have since remade all our installations without flash included - please contact us on [email protected] and we can send you download links of the latest installs Dan

Hi Craig This error is documented in our FAQ on http://www.2simple.com/support - try the following - Go to teacher options (ctrl + shift + the letter “o”), select the PRINTING tab, and make sure the correct printer it chosen from the dropdown. Click OK. Please do give us a call on 020 8203 1781 if you have any further issues Regards Dan

Hi Jon Older versions of 2Simple software do tend to have problems installing on Vista and Win7. Please send an email to [email protected] with your school name and email address and we'll email you download links of the latest versions of all the programs your school has licences for. Dan

You can get the teacher options for most 2simple programs by pressing CTRL + SHIFT + the letter "0" together.

Hi Just to confirm that yes, we do provide MSIs for all our programs. We have also created a set of MSIs without shortcuts because of the problems described below Dan

You're welcome to contact 2Simple support directly (020 8203 1781) and we'll try to help you with this problem

Hi, I just saw this post and wanted to let you know that our latest 2Animate install no longer includes Flash. Apologies for the problems this caused you in the first place ! Daniel

Michelle, did our support team help you with this ? If you only want a single program within the Collection, all the individual installs are also available on DVD 2. Do you remember what the error message was ?

rocknrollstar : If you're using 2003 server, the following hotfix may resolve the problem support.microsoft.com/kb/925336 (or you can install the MSIs individually, as you did) chrbb : The entire collection is about 3GB in size and includes all 28 of the 2Simple programs, so its quite a hefty package - apologies if its taken up so much of your time. I think contink has a point, and I will recommend the help notes are updated so that we suggest using the individual MSIs via GPO as an alternative. One other installation option you might want to consider is to install "Collection 1 Lite" instead of "Collection 1 Full" on each machine (ie excluding videos) and instead make the videos available on a single shared network drive. Most of the videos are also available online at www.2simple.com/videos. This saves about 850MB. Additionally, some of the more bulky installs in "Collection 2" which are flash-based could be installed centrally (such as Stories 2 Tell, Talking Stories, 2Simulate, Simple City, Maths City) - and the remaining ones could be allocated individually via GPO. Incidentally, did Purgos give a specific error message when you tried to use the MSIs with it ?