michswart

Thomas's London Day Schools Job Description Job Title: 3rd Line Support Specialist Hours of work: 40 hours per week Location: 2 Red Lion Square, Wandsworth High Street, London, SW18 4LS (travel to schools and offices will be necessary) Reporting to: Senior IT Manager Summary of role: 3rd Line Support of the Thomas’s network infrastructure in five schools and two offices and also assisting the Data and Content Manager with the Thomas’s MIS and TLP(VLE). This is a support role to the Thomas’s IT Managers with their daily duties. A willingness to be trained in any of the areas below that are not up to the required standard. Key roles and responsibilities 3rd Line Support of the following Server rooms/Comms Rooms Server and switch racks Cabling and patching Switches Storage WiFi Networks VOIP Telephones Backups iSAMS Management Information System/Database Firefly VLE System/Database Writing of custom reports by manipulating data from iSAMS Experience, qualifications and technical skills required: Desired skills and experiences MCSE Mac OS Server setup and maintenance MS Windows Server 2008 and 2012 MS SQL Server VMWare Backup technologies and procedures SAN and Storage solutions Switch technologies and configuration VLANS Routing VOIP Previous database administration work experience Familiarity with SQL and SSRS Strong analytical and problem solving skills Meeting deadlines Excellent command of the English language in both written and verbal communications Customer service Attention to detail Team player who can work independently Highly Proficient in Microsoft Word, Excel and Access The person: The successful applicant will be willing to support Thomas’s commitment to safeguarding and promoting the welfare of children and young people. The personal qualities that the applicant requires to perform effectively in the role are as follows A business-like appearance and presence A pleasant and friendly approach Hard working Honest Conscientious – goes the extra mile Punctual Have initiative Work well under pressure Be discreet Be organised and reliable Be resourceful Work flexibly Sense of humour Loyal to the school and supportive of its aims and objectives Willing to abide by the schools’ terms and conditions of employment Contact [email protected] for more information.

Thomas's London Day Schools is looking for an Assistant IT Manager. Please see the post here: Assistant IT Manager - Infrastructure - CWJobs.co.uk