NickBuckel

Hi Everyone, You can copy and paste the following into the bottom of your custom css files and they should then work with the new layout of ePortal in 15.4. .submenu div { padding-left: 40px; } .submenu ul { padding: 0; } #leftButton{ right: 0px; } #menudiv { width: 85%; position: absolute; } #searchdiv { width: 200px; height: 100%; float: right; padding-top: 4px; height: 100%; } #leftButtonCon { width: 7%; position: absolute; } #rightButtonCon { left: 93%; width: 7%; left: 93%; position: absolute; } #carousel { left: 7%; width: 86%; position: absolute; } #menuItems { top: 3px; } .lastmenuItem { border-right: none; } .menutable { display: table; position: relative; white-space: nowrap; z-index: 0; } .menutablecell { display: table-cell; padding: 0 15px; position: relative; } #searchlbl { color: #e9e9e9; font-weight: bold; width:10% } #txtSearch { width:70%; } .searchTextBox { width: 70%; height: 17px; line-height: 15px; border:1px solid #eee; } .search-icon { background: #fff url("../../images/menu/search.png") no-repeat scroll left top; display: inline-block; height: 15px; margin-bottom: -3.2px; margin-left: -20px; width: 17px; } .searchCriteria { background: #fff; left:97px; width:60px; margin:0px; padding:5px; list-style-type:none; height:auto; display:none; border: 1px solid #aaa; text-align: right; overflow: hidden; z-index: 1; position: relative; } .searchCriteria li{ width:100%; padding:2px 0; margin:0px; float:left; text-decoration: none; } .searchCriteria li a{ text-decoration: none; color:#696969; } .searchCriteria li:hover { background: #5188be; } .searchCriteria li:hover a { color:#fff; } .show { display:block; } .searchCriteria:focus, .searchCriteria:active{ outline:none; } .lifocus{ background-color: #5188be; }

@Trapper I don't think you get SSO as part of your subscription, but if you contact Link you should be able to get it added on or at least get a quote for how much it would cost. Nick

If you have bought SSO you can get to the set up guide here: https://www.advancedfirstline.com/advancedportal/kb.aspx?articleid=1499 Nick

Hi Everyone, There is a guide for SSO on the support site but its only available for people who have already purchased the add on which may explain why you weren't able to find it. To answer the original question - when you set it up there's a screen where you can match ePortal logins to AD logins. Nick

Just to add to what Mic has said - there's also our Answers forum where you can tap in to the reporting brains out there amongst the other schools. Nick

Hi, I don't know SIMS, but 2020Q relates to the student's National Curriculum year not being what is expected based on their age. Here's the DfE specifcation of the query: (100068) should be : (a) if age is between 6 and 15 (inclusive) then (100068) should be between age in years minus 3 and age in years minus 5 and NOT N1, N2 or R (b) if age = 5 then (100068) should be R or 1 © If age is 2, 3 or 4 then (100068) should be N1, N2 or R Nick

Hi @reltihmd, You mention that this is happening on your data manager's PC, have you tried using a different PC to see if you get the same issue - could it be something about their PC/profile? Progresso doesn't have an add-on for Excel, but it might be worth disabling any add-ons you do have to see if doing that fixes the issue - you can then enable them one at a time to see which one is causing the problem. I'm happy to take a look at the file to see if I can see anything that might cause the error if you want to PM me. Kind Regards, Nick

@campermon - can you PM your case number please and I'll see what I can find out. Thanks, Nick

@GREED - quick question/piece of feedback on one of the questions on the survey: "Assuming you follow all Data Protection policies, where is the UK is the data stored?" My understanding is that the data protection act says the data should stay in the European Economic Area, rather than the UK. For example Amazon don't have any UK data centres, but they do have them in Ireland. For reference: Sending personal data outside the European Economic Area (Principle 8) - ICO The way that question is phrased definitely implies that in order for a supplier to comply with the data protection act the data should be stored in the UK. Thanks, Nick

Hi, To import that information into Facility you'll need to get the studentid on your spreadsheet instead of the UPN. You can run a report out of Facility with students' UPNs and ids on it and then match them up in Excel. You can find UPN under the statistical branch of the reporting tree for a student. Hope that helps, Nick

Hi Ash, Just to let you know, another school installed it yesterday and have given it the thumbs up. Nick

Releases still come from Serco, we're still driving what gets fixed/developed and then putting out the releases its just that Patni are the company doing the development, not Serco. Technically Patni release to us, and we release to you; nothing has changed about our development and release process from a school's perspective. I hope that helps to clear it up. Nick

I can only really speak about technical whatnots - you'll need to take that up with your account manager. My understanding is that we sent you the fix yesterday, have you had a chance to try it out yet? Thanks, Nick

It could be because Facility isn't seeing both of those things as dates. Try this, to explicitly cast everything as a date: datekey(Student.Personal.Dateentry)>datekey(Var('EntryDate')) Nick

Morning everyone, I just want to clarify what the issue is regarding ePortal 11.1 and SSO. There are 2 types of single sign on: bypass login and always present. Bypass login means that the user logs on the computer, then when they browse to ePortal the credentials they have already entered are used to verify who they are, without the user having to do anything. Always present means when a user browses to ePortal they are prompted for their AD credentials instead of their ePortal login details. Bypass login works in 11.1, always present does not. During the testing of 11.1 we only looked at bypass login as we mistakenly thought all SSO schools were using this method - we'll rectify this for the next release of ePortal. For this release we had 24 beta testers, including some local authorities and we also had the release running live in several schools (the exact number escapes me at the minute) for up to 4 weeks before the release to help identify any issues that may arise in a live school that we might miss in a test environment. Obviously the process isn't perfect - we are always working to improve it and we are always looking to expand the number of schools like john's that are kind enough to take the time out to test for us. For this release (and all releases moving forward) we have greatly expanded the testing time at all stages of testing to ensure that each new version is as stable as you expect it to be. Going back to the OP, we will have a fix out for this issue as soon as possible and will notify the affected schools as soon as we do (it will be later today at the earliest I expect) and we'd like to apologise for the inconvenience caused. I hope some of this information helps, once again - we'll take steps to ensure this kind of error doesn't slip through again in the future and I hope that you'll notice an increase in the quality of our releases thanks to the excellent work of our beta testers. Please let me know if you have any further questions or feedback. Nick

Its typical isn't it, you wait for ages for a Serco reply then 3 come at once Obviously we want to make it as easy as possible to move to Progresso; and while I'm not aware of the specifics, I do know that a significant amount of work has gone in to managing the transition of data across to Progresso to maintain as much of your current setup as possible. That said, as you point out it is also a good opportunity to look at how MIS is used in your school and we are confident that Progresso will be just as good, if not an even better fit for your school than Facility currently is. To answer a couple of the other questions raised: Progresso is being built around an SQL database. An API is also being developed. Progresso will be entirely web-based with the exception of the scheduling package which will continue to operate in a similar way to facility does now: with the timetabler taking an extract of data offline to work on and then integrating it back in to the main database. Sorry I can't really be more specific than that, hopefully Paul will be able to respond with more detail soon. Nick

Hi John, I've added you to the list, we'll be sending out more details later in the week. Thanks, Nick

Another advantage of being a beta tester is that you will get the release early, so if you would like to sign up you'll be able to get the upgrade done over the Easter break...

Following on from John's post - the email address to apply for beta testing is [email protected]. Also, Michael - firefox 3.5+ is supported - I will get the hardware spec updated accordingly. Nick

Hi Mark, We are working on Windows 7 support and a new method of SSO and we will make them available as soon as possible - sorry I can't be more specific at the minute, but I don't want to promise something we can't deliver. Nick

Hi Mark, Just to clarify - we haven't done anything to deliberately block ePortal or Facility from working with Windows 7. Regards, Nick

Hello, What data are you trying to show the KS4 targets next to? Are the targets stored as assessment results? You should be able to bring them through your targets on to the report using the correct function/syntax. Regards, Nick Serco Learning Support

Hi Mark, We don't currently support Windows 7 or Server 2008 R2, so you may be fighting a losing battle. We're interested to see how powdarrmonkey has got on though. Nick

OK, we've checked the week ranges issue and that should been resolved in v08.2. So there should be no problem in cover using different week ranges.

Hi Everyone, We've been having a bit of a discussion about this here in the office over the last few days and we've come to the conclusion that if you are effectively rolling your students up to start next year's courses in June then you should start a new data set providing that you have finished all of your reporting home to parents by that point. This will create restrictions on reporting on certain data, mainly attendance data (for both students and staff) as it is only possible to report on the current data set. So to report on attendance for the academic year from September to August you would need to run reports in 2 data sets. There is no particularly elegant solution if you are not happy to start a new data set, using week ranges will give you a new timetable, but may cause issues in Cover as already stated (just getting that one double checked and I'll post back when I have something), and as people have already said you will need to re-do the timetable in next years data set. I hope this helps, Nick Analyst Team Leader Serco Learning