JAYC

This entry level role involves supporting schools in Hertfordshire both onsite and via the Service Desk. When supporting schools onsite, you will be travelling around Hertfordshire to provide a range of ICT support services on weekdays, within business hours (i.e. 9am – 5pm). On the Service Desk you will be providing high quality support via telephone, email and the ICT Service Desk Portal, accurately logging requests and incidents, ensuring they resolved in a timely manner or escalated to senior colleagues if appropriate. This is currently taking place remotely due to Covid-19. We are seeking a proactive individual who is keen to learn about new technologies, likes to solve problems, and is willing to be exposed to technical issues and equipment from the get go. This is a customer facing role which requires attention to detail, excellent troubleshooting techniques and exceptional customer services skills. Previous technical experience would be beneficial, however for the right candidate full training is available. https://www.hertsforlearning.co.uk/about-us/join-our-team

We are back to the drawing board too After a rebuild, disabling macros did not fix the issue

We are finally making some progress with this! We have 5 schools with the issue, all RM CC4, Windows 10, Word 2016. The problem appears to be with Macro security settings. At the moment we can only run the reports with absolutely all macro security turned off in Word. We are now rebuilding the machine, to start trying to work out which setting is key to the issue... I'll post again when we know more

TECHNICAL CONSULTANT (ROUTINE) Full time permanent contract, 37 hours per week, 52 weeks per year (term time plus will be considered) Based in Stevenage Salary: Band 2 £16,00 - £18,500 p.a. (dependent on experience) We are seeking a dynamic and proactive individual to join our ICT support team. The role is customer facing to provide onsite ICT support to schools, and requires attention to detail and excellent troubleshooting techniques. You will have skills and exposure with using and supporting technologies including Windows, Apple iOS, and networking hardware, and an eagerness and enthusiasm to both learn, and support end-users. The post requires significant travelling around Hertfordshire. You must have a full driving licence and have access to, and prepared to use a car which is insured for business purposes. For an informal discussion regarding the role, please contact either; Ashley Turner / Shahid Sahil or Daniel Cowan on 01438 844777 (option 1, then option 3) Closing Date: Friday 15th January 2016 Telephone Interview: Monday 18th January 2016 Interview Day: Monday 25th January 2016 See more at: http://www.hertsforlearning.co.uk/content/working-for-us#sthash.R6djM2C6.dpuf Working for us | Herts for Learning

Full time permanent contract, 37 hours per week, 52 weeks per year Based in Stevenage Salary: Band 3/4 £21,000 - £25,000 p.a. (dependent on experience) We are seeking a dynamic and proactive individual to join our ICT support team. The role is customer facing to provide ICT installation and support services to schools, and requires attention to detail and excellent troubleshooting techniques. You will have good skills and experience with installing and maintaining technologies typically found in schools including servers and networks, desktops, wireless, and MDM solutions, and an eagerness and enthusiasm to both learn, and support end-users. The post requires significant travelling around Hertfordshire. You must have a full driving licence and have access to and prepared to use a car which is insured for business purposes. For an informal discussion regarding the role, please contact either; Ashley Turner / Shahid Sahil or Daniel Cowan on 01438 844777 (option 1, then option 3) Closing Date: Friday 15th January 2016 Telephone Interview: Monday 18th January 2016 Interview Day: Friday 29th January 2016 See more at: http://www.hertsforlearning.co.uk/content/working-for-us#sthash.94NOoMyk.dpuf Working for us | Herts for Learning

Technical Service Desk Analyst – 2nd Line School IT Systems Support - Herts for Learning Ltd. Full time - permanent, 37 hours per week Based in Stevenage. £17,255 - £22,330 p.a. (dependant on experience) Interview Date - 24th February 2015 SITSS is a highly regarded schools' support team delivering Technical and Network support to more than 600 schools and children's centres in Hertfordshire and beyond. We are seeking to fill a vacant 2nd Line Technical Service Desk post which is based in our offices in Stevenage. You will be joining an enthusiastic team, with a strong commitment to delivering quality services, who have excellent relationships with their customers. Applicants to the second line post must have, and be able to demonstrate, extensive technical and network knowledge and experience of troubleshooting within a server/client environment, along with excellent communication and problem solving skills. A technical assessment will take place at interview stage. For an informal discussion about this exciting position please contact Jenny Collins or Nicky Gash on 01438 844777 (Option 1, then 1 again) or at [email protected]. ICT Technician Technicians at Herts for Learning Ltd , Stevenage

Release 4 of the February upgrade was not so bad

osql -SSERVER\SIMSSQL2005 -E -n -Q"sp_password @old =null, @new= 'NewSAPassword1#' , @loginame = 'sa'" This command assumes that The server name is SERVER The instance name is SIMSSQL2005 The sa username is sa The new sa password is NewSAPassword1# Hope this helps!

You could try looking in System Manager at Tools/Access Log. It can be a bit like looking for a needle in a haystack though unless you can narrow it down to a particular date range.

The main problem with renaming, is that each workstation has a line in the Sims.ini file which looks to the UNC path of the Setups folder, so this needs to be amended to reflect the new server name.