BarryBKS

Its amazing how SysAdmin Appreciation Day happened to fall during the Summer Holidays when there are no management staff here to appreciate us? Oh well, Happy SysAdmin Day to all. Cheers.

The only item I can think of is if you are applying patches from WSUS during the image build? One of these patches could be the cause of your black screen. A long winded test would be to apply the basic image to a machine or VM, without the patches and then patch it manually after the image has finished. If you don't get the black screen during the deployment, but you do get it after the patching, then that is defiantly the issue. I patch my image and capture it back to WDS for deployment. This applies an up-to-date image and reduces the black screen from reoccurring. Hope that's of some help. Barry.

Timbo343, Thanks for directing me towards this post. I have only seen this issue on 1607. We are also running Impero, but I don't think it is related as it often happens on machines before Impero is installed and I have seen the problem occur on brand new home builds, including my own!! The problem seems to occur after Windows Updates has been run or while they are being applied. The DCOM event errors are written to the event viewer during the black screen state. Hardware seems to be irrelevant. HP, Dell, Intel CPU usually. Intel or ATI graphics. Often Intel chipset. I have asked Microsoft for some explanation / fix here, but I am yet to hear anything. As this is such an unpredictable issue, I get classrooms as well as IT suites with unusable PCs for over two hours!! Not a very practical working environment for a school, or any other corporate business for that matter. Looking forward to seeing anyone's solution as this is turning into one very big headache. Cheers,

Timbo343, The post on the Microsoft Community, linked to above, shows the DCOM error that appear in the event viewer during the black screen state. The power cycle does stop it, but it had appeared again on the same Pc when installing more updates a week later!! I did a search on here for 'black screen windows 10', but didn't find the above post. I will have a read. Cheers

Disk, I have seen this occur on Dell, Hp and other PCs. Intel and ATI graphics cards. If I tried to get hardware specific for every Pc, I would be here all year with a very long post!!

Symptoms of Error: After Windows Updates has been run, the PC is restarted and either before or after logging in, the screen appears black with just the mouse cursor, which can still be moved around the screen. The hard disk light on the PC may show activity, but this may only run for a short time. The PC stays in this state for some time. If left long enough, the screen my turn grey with an active mouse cursor, but the PC doesn't become usable. I have posted this problem in the Microsoft Community, with my diagnostics and progress of my investigation into the error. Please update either this post or the Community site with anything you find out about this on going problem. Cheers.

At what point of the install does this occur? Has the machine already restarted once and installed drivers, showing the 'Getting Ready' message? If so, then you may have some logged errors in your Event Viewer which may help identify the problem. I have encountered the black screen with a working cursor after a completed install, but not during the image process. Let me know what you find. Cheers.

The black screen with cursor is an issue that will occur on any Windows 10 1607 installation when Windows Updates have been installed. Currently Microsoft have not released any information as to why, but if a PC in this condition is left for about 2 hours, it may resolve itself or if powered down and restarted, should return to a working PC. See this post on Microsoft Community for more information. The black screen is not related to WSUS as I have seen it on home PCs running 1607. Hope this is of help to remove any red herrings.

Not to worry, I have found a GPO solution to my problem here: http://www.edugeek.net/forums/windows-10/165029-how-get-rid-candy-crush-soda-saga-other-windows-10-start-menu-junk-good.html Cheers.

Hi, I am trying to capture Windows 10 v1511, but my capture fails due to installed apps. My captures always worked on pre-1511 (November Update), so I know it is related to the extra apps that have been included in this update. These apps are: Candy Crush Soda Saga Twitter Minecraft: Windows 10 Beta Adobe Photoshop Express The Mirror I have tracked down several posts explaining how to use PowerShell to remove unwanted apps from AllUsers and this has been successful in identifying and removing the following: Candy Crush Soda Saga Twitter Unfortunately, it doesn't matter what search method I use, I can not find the full package name for the remaining three so I am unable to remove them. If anyone has managed to remove these already and knows what they are called, could you please let me know. Thanks, Barry.

Cheers Jona. I have had some feedback from iSAMS.... OK, who is up for a challenge? The only way to do it is to check for an active iSAMS session by checking the iSAMS cookie and then checking the User ID in the iSAMS User table with an SQL query. iSAMS have provided me with a document outlining the cookie lookup process. This is not a process I can see as a possible route with Joomla. If there is anyone out there who has done this, I would like to know how. Cheers, Barry.

Hi, We have recently set up the Parent Portal for iSAMS and have issued all our parents with login details. We are now looking at setting up a CMS system for parents to use to upload photos of students at sporting events. We want the CMS site to be locked down to parents and staff only. Does anyone know of any way to use the authentication process from iSAMS with a third party CMS, like Joomla. Cheers, Barry.

Hi, I've no doubt this question has probably been asked before so I apologise in advance if I am doubling up! Can anyone give a list of the definitive services required to be active / disabled on a remote PC in order to avoid this response: The machines in question are behind an enterprise firewall, as is the host, so Windows Firewall is turned off. Remote Procedure Call (RPC) - auto Remote Registry - auto Windows Remote Management (WS-Management) - auto Windows Management Instrumentation - auto These are the obvious enabled services, but I can not get an answer from any Microsoft website as to what needs to be set for remote administration. The error code seems to be very general, with lots of reasons for it. Not all related to remote access. Currently, with the above set, some Windows 7 machines work and some don't, hence my confusion. Any thoughts would be appreciated. Cheers,

Thanks FN-GM, The script looks like it could be quite useful, but if it only runs the standard un-installer process, then I think it will probably fail with the missing un-installer file. Once the network is tidied up with respect to Java installs, I will certainly look at it as an option to keeping it tidy. Cheers, Barry.

Just out of interest, Has anyone had major issues with updating Java via Silent deployment recently. I pushed out 7u9 silently and it worked like a dream, (well it installed OK and showed as working). My next update was 7u11, which I pushed out silently over the top of 7u9, but after going out, discovered the new security feature which stopped everything from working! Investigated the required switches to deal with the security 'feature' and created an MST, tested and deployed. Once shipped out, I discovered that although no errors were reported during the install, it appeared that 7u11 wouldn't install over a previous version. Reason unknown. Now have over 300 PCs with a falled install of Java 7u11! Tried to auto-removed the deployment, but this caused an error. Did a manual un-install and got an error box complaining of a missing un-install file, but this made sense as the installer had just finished un-installing and deleting the jre7 folder, so the file it was looking for no longer existed! Thanks Java. OK, so 7u11 doesn't install correctly and you can't un-install the failed package due to the un-installer looking for a file after it has been deleted. On over 300 PCs! Repaired the important PCs by manually un-installing 7u11, clearing the error message and then manually installing 7u11 with MST. But this was not a practical solution for the amount of machines needed to cover. Then 7u15 is released. OK, tested installer. Works over existing 7u11 manual install. Created required MST, no, applied MST to msi using Orca as advised that his was more stable. Tested new 7u15 msi file on several machines randomly picked. Installs fine over manual 7u11. Ran several of the Java based packages which are used throughout the school and these worked fine. Excellent, or not. Deployed edited msi silently across network. Install shows as successful, but software doesn't work. Error message that no Java Runtime is installed. OK, auto-uninstall. No, same error message as before. Manual un-install and manual re-install. No java installed. Egh!!!! Installed Revo, (Revo Uninstaller Pro), used Revo to uninstall Java package, scan for remaining registry keys, (some PCs had over 2000!), deleted keys and stray folders. Manually installed edited 7u15 msi and Java now works! Still have the remaining 250 PCs to manually repair. Question 1: Has anyone else had this issue? Question 2: Has anyone had this or similar with 7u17, which I have just noticed, is now out? Your thoughts would be appreciated.