Hardeep_Sco

I have tried it at 2 schools now, on 2 different ISPs and none of them are working.

Have you tried to edit the template of the report in report output, by adding the fields in? Thanks

I have connected to another school, I have tried it in the office and all I get is the following "the system was unable to verify a connection to the internet. Certain Optional SIMS .net features may be unavailable". I have applied the activation patch 7186 at a school but didn't make a difference. It seems there is an underlying issue, unless I am wrong.

Hi guys, Did you resolve the issue? I am having the following Issue, the system was unable to verify a connection to the internet. Certain Optional SIMS .net features may be unavailable. Any ideas?

Hey mate, Have you tried to use the ChSaPwd.exe in the Binn folder which is located in the SIMS SQL installation? Thanks

I too had a gut feeling that we would see this again, also. Summer is going to be fun again if we have to apply patches again and the Capita Helpdesk is not going to be able to cope again. I dont have access to MyAccount either at the minute, but have they said anything about SIMS Pay?

Yeah Sorry, I should have said that Capita have advised me not to Upgrade any schools to the 7.172 release until the Autumn Census and Workforce Census 2016 has been authorised by the DfE. Thanks

All, I have been advised by Capita, not to upgrade any schools to the Autumn Release 2016 7.172 until the schools have had both their School Census and School Workforce Census authorised by the DfE. I wanted to know if you all are going to wait until all your schools have had both Authorised or are you going to release it? Thanks

Hey Trenton, You may also have to look at permissions on the Solus 3 Service\Database using SQL Management Studio as this can cause issues also. I had this when I installed Solus 3 on Server 2012. The permissions need to be created for the user logged in.

@PhilNeal, Should we still hold off Migrating Schools to 2014? If MS are still looking into the issue?

Sorry @PhilNeal, it is on there.

@PhilNeal, is it worth while putting something on my account to advise Local Authority's to put off Migrating to SQL2014. Speaking with a few other LAs some have migrated and are having these speed issues.

Also has this been tested on the Full Version of SQL 2014 or is it the express version?

All, Has the issue with speed been resolved? Can someone confirm this? The reason I ask is that I have scheduled a few migrations during the Easter Break and I dont want to go a head with them if there are still issues.

Why I have backed it up with 2008 and restored it with 2012 it says that the database is in use. Result Sorted it. But after restoring do you still have to manually change the DB Settings under Targets | Servers?

I am struggling at the mo with Solus 3. What do you use to make a backup of Solus 3? What I have had to do is detach the database from Solus 3, Copy the database, put it in the 2012 Instance. Then attach both to 2008 and 2012 respectively. Then confirm manually. The instructions from capita in the document from 62 do not work. Any Ideas?

I am currently Migrating 2 Schools now. The tool is very easy to use. The only issue I seem to have is with FMS. I seem to have to delete the FMSconnect.ini file and create it again for it to Pick up the FMS database. And sometimes with discover. But I have gotten around the issues. Also Schools that use Solus 3, there is currently no migration tool for the database and you will have to manually move that across.

Zammo, Not sure if you have already checked this, but, I had this problem a while back. The database kept locking and I could get it back online, Good job I had backups. I entered in the CommandTimeOut=1000000000 into the connect.ini file and this resolved the issue.

Good News.

Yes, I logged a call with the Helpdesk. First I was told that we had to check our logs as to why it was failing and that it wasn't a fault on Capitas End because they were receiving data. It took over a week for the issue to be resolved. But I guess now we know what the issue is it will take less time. One case I heard off, from other people that they have raised the issue 5 weeks ago and they still haven't figured out what is wrong. Another issue is that another user has to have there IP address unblocked every time they want to upload data.

The issue has now been resolved. Our public IP Address was blocked at Capitas end. Once this was unblocked I was able to log in via filezila and coreftp ready to upload files.

Hi there, I am not sure if this has been posted in the last few weeks or not. We are having Issues connecting onto the SIMS Capita SFTP site to send data. When we try to connect I get the following error. Error: Server unexpectedly closed network connection Error: Could not connect to server. I have checked with LGfL and none of the ports are blocked, everything is open. We were able to send data a few weeks ago but not now. Anyone else Experiencing these issues?