Fluke

Hi all, anyone else getting this recently? When launcing the various apps from the start menu managed users are seeing this UAC errror. What is happening is on first launch as each user a separate msi is being ran from C:\Windows\Installer. Sadly this does seem to be per user so doesnt help to pre-lauch each app once as admin post install. Have any of you seen the same issue and have you have any success in finding a fix? Thanks in advance!

Thanks ITGuyNW I will take a look

Hi all, We have been using Stone recycling for reductant hardware disposal for the last couple of years but recently they have become more restrictive on what they will accept an none of our kit is new enough for them Who do you guys use? Do you get free collections or are your resigned to this becoming a paid for service. TIA!

Video Editor is not in the latest windows 10 22h2 iso so look like we're going to have to explore this. Anyone had any joy with this in recent months?

Hi All, We're starting to use RUM and have the internal server setup and successfully tested updating photoshop on a machine by remoting in and running the command line "C:\Program Files (x86)\Common Files\Adobe\OOBE_Enterprise\RemoteUpdateManager\RemoteUpdateManager.exe" This might be a silly question but has anyone been able to automate the process? Ideally I'd be able to push a command from something like SCCM and client machines will magically update themselves without needing to sign them in first. Scheduled tasks maybe?? Tia!

We ended up using Stone for this and were quite happy with their service pre and post collection. Their rebate prices were pretty good and was all a smooth simple process. Recommended!

Hi @Symbiosis I don't believe Cubase uses the elicencer anymore and you keep the licence file on the machine. https://helpcenter.steinberg.de/hc/en-us/articles/6593785878290-Steinberg-Licensing-Offline-Activation If you have any problems let me know and I'll try and help as I had exactly the same a few months ago.

https://www.sgscol.ac.uk/jobs/req000700 Key Tasks and Responsibilities 1st / 2nd line support To undertake the deployment of hardware and software throughout the college Assistive technology support To assist in the effective operation of the IT Helpdesk system, ensuring problems and requests are dealt with in a timely manner, and in line with the IT Services Level Agreement. To update the College’s IT hardware register, ensuring all equipment is accounted for and records are kept up to date. To assist with the college asset registering and disposal of IT equipment taking into account applicable directives (WEEE)A requirement to support technologies encompassing but not limited to desktops, laptops, tablets, print devices. To undertake the recommendation and purchasing of new IT equipment in line with the college IT and purchasing policies. To support and maintain the colleges AV equipment. Printer and copier fleet support and troubleshooting. It will be a requirement of the job to work at multiple sites on an ongoing basis Beneficial Skills & Qualifications NVQ level 2 including Maths and English (Grade B-D) or equivalent Desktop support experience1st line support2nd line support A working knowledge of Active Directory Strong working knowledge of Microsoft operating systems and desktop products Basic network cabling and troubleshooting Please apply online by: Wednesday 2nd November 2022 Expected Interview Date: To be confirmed The successful candidate will be required to obtain and maintain a satisfactory DBS Enhanced certificate as a requirement of the job.

That's not what I wanted to hear but thanks for the update!

@fiza did you ever get this sorted? We seem to be in the same boat. Added the Intel Rapid Storage driver for 11th gen intel cpus (f6vmdflpy-x64) and winpe can see the C: drive and gets to first reboot. CMTrace looks mostly ok but oddly states not enough disk space to install x and y driver - although they are ~512GB nvme drives.

Hmm, yikes! Looking back over my historic POs they were always made in July but last year was not until September. How odd! I've just emailed him asking for an update.

Thanks both. I think you've made up my mind to stick with ETLA! Yes we've going through Howard at JISC and know he's waiting for the updated agreement so think we'll probably wait to see what comes of that.

Hi guys, We currently use ETLA in the FE college and has worked well for us. Being able to install onto any lab/shared machine and price based on FTE staff has been quite a hassle free experience. I'm now seeing a lot about the VIP program and vendors pimping this to us but from what I can see is back to being based around purchasing x number of licences and reviewing that as and when additional installs are required - all seems a bit of a faff to me! Has anyone had any experience with the VIP program and would like to share? Prices good compared to ETLA? Admin console access/deployments and updating just the same? How have you found managing and updating licence requirements over the year? Or am I totally misunderstanding the whole thing (as usual..)??! Thanks as ever

Thanks all, We use Stone regularly so have fired them an email and also contacted Techbuyer Europe. Fingers crossed!

Hi all, We have a load of old HP and Cisco kit which is redundant but still holds a fair bit of value. We use recycling firms to dispose of old PCs etc but don't have any experience with trying to sell kit on (in a hands off and pain free way) If any of you have done this before and could recommend and particular vendors/companies that would be very welcome indeed. Oh please don't suggest Ebay!!! TIA!