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nickbro

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Everything posted by nickbro

  1. nickbro
    0x80005000 is a generic AD fault on the server which a reboot fixes, it isn't HAP+ specific. You can also try changing the LDAP path so LDAP is in caps
  2. nickbro
    Yep, but you need to set it in the bindings of the site
  3. nickbro
    And assigned it? Can you restart the server just to be safe?
  4. nickbro
    You need an SSL certificate
  5. nickbro
    Ah sorry about that, undocumented thing that it needs to be individuals
  6. nickbro
    Ok, that might be what's wrong. Can you check the admins part of the helpdesk node: Also check the OU mappings
  7. nickbro
    ok, odd, try disabling the proxy server? Can you try with another browser Have you put an SSL certificate onto the server yet?
  8. nickbro
    ok, when you update the ticket can you try changing who the ticket is assigned to, it's sending null to the server
  9. nickbro
    can you try https://localhost/hap? Check the IIS bindings are correct
  10. nickbro
    Try changing the default printer (to something else then back again)
  11. nickbro
    Just so I can rule out all things, this is what I need
  12. nickbro
    I believe so (I didn't add that feature)
  13. nickbro
    1. No longer needed, and hadn't been since v8 2. It hides it from Internal Users, or External Users (Reverse DNS/IP lookup) 3. You can for students using a SIMS export, it needs to be in the Day1-Da10 format, and have the student's UPN stored in the employee ID field.
  14. nickbro
    Ok, I'm starting to worry about this, as it should be giving you a line reference as it's a debug dll, I'm struggling to find where the error is coming from to lock it down. Are you XML or SQL
  15. nickbro
    Need the POST/REQUEST tab
  16. nickbro
    Can you use firebug and post the JSON request please, it may be an escape issue
  17. nickbro
    Ok, that isn't right, it should be providing a line reference to what is failing
  18. nickbro
    Ok, you will need to use Options -> Impersonate user, enter the upn and click UPN. The system checks the user's ad group
  19. nickbro
    You will need to load a day at a time to get the table
  20. nickbro
    Can you try with this dll please, it should give more debug informationHelpDesk Debug.zip
  21. nickbro
    1) Are you logged on a student or staff 2) Have you converted the export? 3) do you have exchange? 4) do you have your timetable in the calendar?
  22. nickbro
    Thanks, I'll have to look into this one, it's odd
  23. nickbro
    Can you look on the server's event log for a more detailed error message please
  24. nickbro
    If it's a script to start a program you could try using the Run these programs at user logon group policy instead. Or it's something to do with Asynchronously running logon scripts
  25. nickbro
    Lucky it's a quiet day at work today
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