bodminman

Right then, if I'm logged in with a domain admin account, I can print multiple copies. Logged in with standard Teacher, Non-Teacher or Student account I cannot print multple copies. Looking at the permissions on the print queue, they're no different from the other printers of which we have no issues with.

Thanks for the post. I have turned off the ‘Advanced Features’ and will test this in the morning. The support for these things has gone over to Hp and it’s been shocking to say the least.

Thankz for the post but no joy with that either.

Hi there, we have a Samsung CLP-775 printer that will not print multiple copies of documents. If I try to print 6 copies of a doc, it just prints out x6 pages with just IB in the top left of the page. I have tried several drivers (PCL6 and Universal) but hasn't changed a thing. Anyone got any ideas? Thanks

Just thought I'd report back. We have now had a stable Spiceworks for 6 days. This is the first time in months it has been running for more than 24hrs without the dreaded 500 error. Thanks for your help @Steve21

Cheers. In the SW Global bit it was showing 100. They have 25, 50, 100, 200 and 300 as options. I have changed it to 200 on both side and will see if that helps. Will report back in a day or so. Thanks @Steve21

@Steve21 thanks for that. This keeps appearing: Status: 500 Internal Server Error could not obtain a database connection within 2 seconds. The max pool size is currently 40; consider increasing it. Any idea as to what the pool size is and how to increase it? We current have environment variable SQLITE_DB_POOL set to 120 as resquest by SW support. Thanks

Hi there, we have been plagued with this issue on and off for years and am about to start looking at other Helpdesk solutions. However, before I do, I just thought I'd try here just in case someone has has a similar issue and has found a solution, that so far Spiceworks haven't been able to provide. Basically, we have 5 separate queues for jobs and when it's all working it's great, but at the moment we are getting the 500 error every day or two and are having to restart the Spiceworks service to get things going. Not a massive issue but as I'm off site more and more at the moment, this means people cannot use it for several hours sometimes. Spiceworks is on it's own dedicated PC which has Server 2012 installed on to a SSD with 16gb RAM. Spiceworks has always been run on a dedicated machine but we have moved OS several times to see if that resolves the issue but it hasn't. Lately, Spiceworks are saying that a particular IP is hitting the app all day. This particular IP is the Helpdesk itself that is logged in to Spiceworks all day to deal with tickets. Isn't this supposed to be what it's designed to do? Banging my head against the wall with this one but if anyone has any sniff of info that could help then that would be greatly appreciated. Thanks

Good afternoon everyone, is anyone using the 'Ban bypass clients' feature on their Rockets? Especially if you're a boarding school with a lot of overseas students. If so, how are you finding this? Is it blocking loads of things accurately or are you finding legit apps being blocked too? Your coments will be grately appreciated. Thanks

Hi there, are we allowed to place adverts for non Edu IT jobs? Thanks

Hi, Just thought I'd update you. The issue has now been resolved by replacing the PSU. All good. Thanks for your responses.

All over the place with differing printers, users and software etc.

Not that I can see.

On one of the most problematic machines I have just opened it up and: Replaced CMOS Battery - Same issue Replaced the RAM - Same issue Replaced the HDD - Same issue Swapped over the CPU - Same issue Only things left are the PSU and the motherboard.

They were all updated over the waster hola.

This is the exact board we have in these machines.

Thanks. I have a spare PSIU on the way for a known PSU issue but will try it in one of these machines first.

Good morning all, We are having issues with the Stone PCs we purchased some 5 years ago where they will not boot up when powered on. No POST screen, just hear the fans going and that's it. If you leave them, they will eventually boot after 6+ hours. Sometimes they will boot up straight away though so it's a real pita. Running PC Check doesn't flag anything up. We have 120 of the same machine and this is now happening on 6 of them. Please help. Cheers

Thanks for the response.

Did you ever get this sorted?

LOL you correct, that is not real! The fingerprint should be: E4B4DE1ED05BA9875131CA4A5A030C461475A0DD but when accessing the metadata for the site, it has a fingerprint of: 46b42abbdaf27415515a672872e5d46f6d071913

Good morning all, I am having trouble getting users authenticatiing toCanvas using their email addresses via Azure AD. After speaking to Canvas support they have said that our URLs all point to the right place but we seem to have a certificate fingerprint issue. In Azure AD, the cert finger print I was given was 1234567890 . . . however if I grad the xml from the EntityID and process the X509 cert in to https://www.samltool.com/fingerprint.php I get a completely different finger print. Anyone got any ideas? Thanks in anticipation.

Servers (DC's etc) are excluded from authentication. We do have an agent installed on our RDP server but apart from that the only devices that have the agent installed are the pupil/staff machines. BYOD's are prompted for authentication.

Nah, I never found the answer and as I only wanted to have a look and play I didn't waste too much time. If you ever manage to find the answer then please let me know as i may visit it again one day. Cheers

Funny you should mention that as today I received a Chromebook as I want to look into tying GApps in to our school as a cost effective way to get computer access in to some areas of the school. So in answer to your question, not yet and although it's being looked at I don't want to rush anything.