Good afternoon.
I hope someone out there would be kind enough to help me. This post may drag on a little as I try and explain the situation. I don’t have much experience in solving networking issues like this so I’m not too sure what info is needed.
We currently have some quite major network connection issues in some of our rooms. This has been traced back to one of the cabinets which contains 4 switches. It appears that all ports in the cab are in some way affected. I have attempted to ping all 4 switches. The top 2 respond as normal but switches 3 and 4 have very intermittent ping responses with over 75% packet loss.
Switch 1 is connected to another router in my office and then connected to switch 2. Switch 2 is connected to switch 3, then switch 3 to switch 4. I have disconnected each cable from switch 3 in turn but the response rate does not appear to change. I have tested the connection cable between switch 2 and 3 which is working correctly.
At first I thought this was being caused by a feedback loop. However, the last time this happened in school the whole network was affected, but this time it is a much smaller area.
All switches are ProCurve 2626. I have logged into the web consoles and the software is reporting some errors (on these and other switches not listed above) including excessive jabbering and excessive broadcasts. There have been no network changes made in the past couple of weeks, but this problem only seems to have started last Friday.
Why is only a section of the network being effected? What can I do to trace and resolve this problem? Any suggestions would be very much appreciated.
Thanks for your time.
Mike.