LansITGuy

Thanks psydii. That looks like it could be it. Default behaviour changed on 14/6 which ties in with what we're seeing. I'm assuming this is a change Capita need to make. At least we can modify our deployment procedures to cover for now.

Morning all. Is anyone else having issues installing SIMS from SOLUS3 since last weeks Microsoft patch Tuesday? We've been installing SIMS from SOLUS without issue for ages. Started rolling out a new OS build and then deploying without anything unusual. However, this week, we now can't get the push to go through. We get an "Install failed" and the note stating that "Access denied to the remote machine". We've tried to redeploy the image, and not run updates. This allowed SOLUS to run the install. I'm pretty sure it's the most recent update, but I need to do more testing to confirm. Cheers.

Good call! That seems to have done the trick. Thanks so much for that. It's always the simple things you don't think of in the heat of the moment.

Both nodes showing as up and look as normal from the cluster side of things.

Hi all. Not sure how to explain this one, but found a weird issue after an outage over the weekend. Long story short, had to take both nodes of a two node Hyper-V cluster offline via a full host shutdown. Full hyperconverged setup using StarWind VSAN to replicate storage between the nodes. When the cluster has come up and storage is synced, I've brought all VMs back online on one node whilst I troubleshoot the second. In this process I can see all the VMs in Cluster Manager and systems are running as normal. However, I have noticed that the second node is listing some of the VMs in Hyper-V Manager. These VMs are powered off, but are references to VMs already running in the cluster via the other node. Not all VMs from the cluster are listed. I think it's just those that were running on the host before the outage. I've never seen VMs show both inside and outside of the cluster at the same time. Has anyone else? If so, does anyone know how to remove the duplicates? Trying to Google this one and drawing a bit of a blank. Thanks all!

Did you manage to get anywhere with this? I've just had our Head of IT ask for the same thing and so far I'm not finding much. Cheers.

Well, note to self: Never assume a driver pack is installed. Looking back over our process, we installed the Surface with our base image from MDT. Looks like the full drivers did not get picked up during updating. Everything was listed in Device Manager and so I assumed no issues - wrong! Driver pack MSI from Microsoft appears to have fixed it. I noticed a slight change in screen colour too, so there may be a few other minor changes in the new drivers. Thanks again tapb for the suggestions and hopefully this might help others who fall for the same mistake. Cheers all.

Thanks tapb for you help. This is what is strange. I've never had to do anything before to get a Surface pen working. The unit is a Classroom Pen 2 and should be supported by the Pro 7. I initially assumed bluetooth as the pen does take a AAAA battery and has some buttons on it. Currently nothing happens when the pen is touched on the screen. No support apps allow drawing and even pressting the pen on the Start button causes nothing to happen. Never seen this occur before with earlier Surfaces or similar tablets. We tried a few pens and the same thing is happening (i.e. nothing). I'm going to try a reinstall of the driver pack for the Surface and see if that does anything different.

Afternoon all. Well, this is the most technically embarassing post I think I've ever had to write. We have some new Surface Pro 7s for staff along with Classroom Pens 2. The pens do not pair with the devices and I can't find anything to show the process. All devices are new and batteries are installed (the correct way). Nothing seems to let them pair with bluetooth, although one spec page for the pens seems to indicate they don't use bluetooth. Other notes say to hold the top button in for 5-7 seconds, but there's no top button. We've tried all other buttons on the device but still not joy. Has anyone got these things to work before we pull all of our hair out! Cheers.

Good afternoon all. We've had one of the weirdest issues I've ever seen come through the office and I though I'd pose this to the hive mind to see if anyone else has ever seen this or has any ideas what could be going on. To preface, this is a GeoBook from the DfE project. A pupil has found that their keyboard has stopped working. We've done the usual tests such as remove drivers, ensure the device is enabled etc and no joy. But, we have found that if we open Setting > Ease of Access > Keyboard, the keyboard starts to function. Just by opening that menu they keyboard kicks in. Reboot the device and the keyboard stops again until we open that menu. SFC has been run and no major issues found and the drivers seem to be up to date. No other devices show the same issue, but we don't have many out. Does anyone have any clues? This is just a minor, but annoying, weird one! Cheers all.

Just came here to check on this too. AR have taken a load of samples from us and are reporting that the issue is with BTLS. and not anything specific to us. They also acknowledge other LCC schools reporting the same issues. They haven't given me much to go off on what exactly to pass on, but I don't believe this is specifically the filtering. Seems more network related, but I can't understand why the service works one day and not the next. Of course it's working today. Did anyone here back from BTLS if anything has changed before I chase them up?

Thanks for the info psydii. Thanks for that. I've never seen that mentioned anywhere so is good to know. Change is in the system so we'll see what happens next.

Afternoon all. Trying to look into an issue between some pupils. I'm Global Admin for the tenancy, but eDiscoery will not let me get a PST file. I can run a search and download the Excel files, but I can't even preview results in the browser etc. I've gone into Security and Compliance > Permissions and tried to add myself to eDiscovery Manager. But, when I look for my name in there, I don't show up. In fact only 50, seemingly random, users do show. Does anyone know how to get this to work? I'm completely at a loss as I am in the Discovery Management group in Exchange Admin, which I swear used to work. Cheers!

Just had a laptop sent back with a smashed screen. Obviously out of warranty with that one. I assume it's up to the school to fix? No spare units to give to the family as they've all gone out and it doesn't look like we're holding families in anyway accountable.

Is anyone else getting reports that not all attendees to a meeting are able to see a screen share? I think this is mainly affecting sharing of the full display and not just a PowerPoint. I've been sent a screenshot by one pupil who seems to get the issue. However, their policies match all other pupils. I can't see any differences anywhere. I also get informations sometimes that sharing of PowerPoints shows on some pupils screens but not others. From what I'm hearing, this doesn't effect the same pupils all the time. Again, there's no differences anywhere. All classes synced by SDS for what it's worth. Cheers.