Bev

I've had a message from JAMF to say they are putting out a fix today, so hopefully that will resolve it. Thanks for all the suggestions.

We use a layout which overrides the blacklist / whitelist, it in effect creates it's own white list. You can't add com.apple.barcodesupport.qrcode to the whitelist as it's not an app that can be selected. Scan QR Codes is on, and the camera does search for and find the QR code but it doesn't open the link. The control panel Code scanner is not visible and can't be activated. It is discussed on JAMF Nation so others are also having this same issue. https://www.jamf.com/jamf-nation/discussions/37810/in-camera-qr-code-scanner-not-working-since-ios-14-2

That's not working on an iPad as it's using the front camera instead of the rear camera.

We used to use one by Scan but I can' not longer find it in the app store. We are now having issues with using the camera due to a conflict with our MDM so I need to put a QR code reader on the iPads until that is resolved, but I can't find one that I am happy to use in school, they either have in-app purchases, loads of adverts, or they open the link in their own internal browser rather than in Safari. Is anyone using one they are happy with? I don't mind a small advert that doesn't' affect the use, but some I have tried open a full page advert before they open the link, and they are confusing for me to use, so I won't put them on kids iPads.

We used these at the previous school where I worked, with MS Surface devices. They were pretty reliable, you can swipe on a touch screen and connect to the display from the sidebar. We have HISENSE tvs, I am going to try out the Miracast, that could be really useful for visiting guests.

Can anyone recommend a QR code reader app that isn't full of ads, and opens links in a real browser (rather than their internal browser). thanks

I am having the same issue with JAMF and I can't see a way to add the barcode scanner to the home screen.

There is a table between the PC / Desk and the TV and she tends to sit at the table. I've just looked at the Meetup on Amazon and it's about £600? I don't think we have the budget for that. I have bought a cable, so we can try that, and if it's not good I will suggest a conference room camera and see if the budget appears... It's probably about 3meter from the desk to the tv, but I am thinking I would want a 5m cable so that there is room to hide it away.

"active"usb- is that one with additional power?

The Head has a large TV in her office which she can share her PC screen too. She would like her webcam to be under the TV so that when she is in a video meeting she can look at the tv and be looking into the camera. It's approx 5m from the PC to the TV (Long HDMI cable runs between them). Is there a webcam that will work over such a distance? Is there such a thing as a wireless one? She's not keen on using an iPad / AppleTV as she likes to share her screen from her PC.

We have 1-1 iPad scheme. Normally our pupils have lockers that they can leave their iPad in, however, with Covid the lockers are currently out of use. They keep their iPads in their bags along with all their other stuff. We haven't really had any issues with parents being anxious about carrying the device, we have been doing it for 5 years now and it's so commonplace within our school that it's a non-issue. we can track the iPads if they get left places (assuming they are on the Wifi, iPads left in the park are quite hard to track!) We used to use Burnetts as mentioned above but we weren't very happy with them, and now use a company called CPU for the insurance and payment collection. The iPads were all provided by Jigsaw24.

I suspect there isn't a better solution. I've spent the last few days looking at it, as we are 1-1 with iPads so it's still an issue for us, but I don't think the copy/paste will go over well.

@Koldov did you find a way to get your Home Protect browser to open links? We are on the verge of moving to the Netsupport browser but the inability to open a link from an email or google classroom is quite a hurdle top overcome.

I have asked about this a few times over the years, but we have never committed to using it, however we need to to be able to better monitor iPad usage so it is back on the radar. I have the app setup, and it is reporting back to Netsupport DNA but it seems a very clunky browser. If the iPad is in Dark mode you can't read the URL bar, it won't do split screen mode, and you need to click Start to use it, even if you aren't making students login. Does anyone use this successfully?

Agreed, if you have to buy iPads as well then it's a non starter.

They used Explain Edu which is a single payment rather than a subscription and doesn’t save their work to the cloud.

We are moving from Lightspeed to Jamf mid-scheme. We operate a three year lease scheme, and the pupils keep the iPads for the fourth year. Currently, the new starters are on Jamf. The 2nd year lease have been moved from Lightspeed to JAMF by wiping their iPads, and changing DEP, third year are still in lightspeed. I would really like to move the 3rd year ones as then in September I can drop Lightspeed completely BUT I also need to move Staff iPads which are not on a lease scheme and get kept for longer periods of time. The Staff use an app called Explain Edu which stores all of the data on the iPad. It's not in any obvious place such as Files, it's held internally. Some of the staff have 100s or 1000s of files saved in here, all their planning for a number of years. They are not keen on losing this work. I can't back up the iPad and restore, as a restore returns the iPad to the original MDM, you can export the files to google drive but it is a very slow manual process. I have tested the process I listed above, and it works pretty well, it's not an approved process but if it works then I am ok with that. The issue that I am having is, that even though the iPad isn't wiped, it still removes all of the apps, and then JAMF reinstalls them. For most apps, that doesn't matter but for this specific Explain Edu app, it is deleting all the associated files. To answer your questions - You can't move the iPads invisibly. You either need to change DEP and wipe the iPad, then when it reboots it will pick up the new MDM. Or if you use the Forget option, then you will have to manually add the profile by either scanning a QR code, or entering a URL and then accepting the profile in Settings. I collect the iPads in from a class and tell them they are being updated or maintained, so they don't see the process. We do occasionally have a student remove the profile, but you get sent an email, so they get dealt with pretty quickly. If JAMF is your cheapest option, then I would recommend it. I like it a lot more than Lightspeed. We are using JAMF School, which is £5 per device per year, but I did have to pay a setup fee for setup and training. I find it very intuitive to use, and when you make a change to a profile or add an app, the iPads respond very quickly. Sometimes we will have very long waits for Lightspeed profiles to update. Hope that helps,

We use the Sims Teacher App - which does require all staff to have an iPad, but it does attendance, contact details, behaviour and you can access Marksheets (although we don't use it for that so I don't know how easy it is to use. We use it for Attendance and contact information and that works well. We use Class Charts for behaviour

We have a new student who has recently started. When I run a report showing the internal Person ID, hers appears blank. I have imported her CTF file, and she has an Admission number, a UPN, and the CESThirdParty ID is set, but the Person_ID field which is normally the same as the ThirdPartyID is blank.

I have tested this process this morning, and I just thought I'd put my findings here in case it helps anyone else. I had an iPad that was already registered in Lightspeed. I used the Forget Device option in Lightspeed, this deletes the iPad from Lightspeed, and also removes the profile from the iPad and removes all the managed apps. I then logged into ASM and changed the Device Management from Lightspeed to JAMF and refreshed DEP in JAMF. I used the Manually add device option in JAMF to install the JAMF profile. This adds the iPad to JAMF and installs all the relevant apps. The iPad remains supervised throughout the process. Then in order to check we were completely removed from Lightspeed, I wiped the iPad and set it back up, It successfully picked up the new JAMF profile, and works fine. There are a few minor issues. When you manually install a JAMF profile, it can be removed by the user. I am happy to accept this limitation for the moment. All the Managed apps are deleted as soon as the profile is removed, and then reinstalled when it's linked to JAMF. Any app that saves data internally, rather than in Files or in the Cloud will lose it's data. This was my initial problem, as our teaching staff have a lot of work saved in Explain Everything. "Forgetting" the iPad leaves it supervised. For what I am currently doing, that is actually what I want. But when the students leave school, and I want to remove the profiles from their iPads, then this process won't work and the iPads will need to be wiped to remove the supervision.

Even if I have changed the Apple School manager to point to JAMF?

I’ve read that but I have successfully moved a number of iPads without wiping the iPad. You ‘forget’ the iPad in lightspeed and then register it in Jamf. The supervison is retained. Apart from the issue of the apps disappearing and reappearing it appears to work well.

I am moving from Lightspeed to JAMF. I can 'forget' the device in Lightspeed and it removes the profile, and allows me to manually add the JAMF profile. All works well, except it deletes all the apps and reinstalls them, and one of the apps we use (Explain Edu) saves all the work internally to the app. So when the app is deleted and reinstalled all the old work is lost. Is there anyway to tell Lightspeed to leave the apps when the profile has been removed? I am sure I've seen a setting somewhere but I can't find it.

We are getting quite a lot of Google Forms spam from adult websites. They are all picked up by the Spam filter and end up in quarantine, but I would like to just block them altogether as I am having to check the quarantine multiple times a day. I have the actual adult websites setup on a blocked domain list, so the emails don't even make it to quarantine, but I can't block anything from google forms, as we use it quite often in school. Any suggestions on how I can filter these out? Something like GoogleForms + Spam Filter means delete automatically, Google Forms without Spam Filter is ok ?

I have turned the Wifi off?