Fonz_Valo

I tend to use DVDFlick for compiling DVD video. It handles pretty much every video format out there

Have you also checked the local GPO on the server in question?

Usually by going to properties and then security on the folder/file in question. You should see the creator listed there Hope that helps

Big hi-res monitors for the ICT Techs?

Purchasing another product is out of the question for us unfortunately but out of curiousity what product are you running now? I'm in the process of reinstalling MyLittleHelpdesk just so we have some form of helpdesk in place temporarily whilst "waiting" for the new version of smartdesk to be released. I won't hold my breath though......... It sounds to me that a lot of places are suffering from the lack of support as of late I understand if Ozan has important real world commitments out of work to attend to but an email off him or at least a post on here would be nice so we at least know we are not being ignored....

Has anyone heard off Ozan since? I'm still getting no responses from phone calls and emails

So are there any updates on when the next version is to be released? It was meant to be released early September and we are now nearly in October! I'm getting very concerned about the lack of communication from Ozan as of late. On another note has anyone else noticed that you can no longer purchase smartdesk as a self installed option? Instead you have to take the hosted option . I don't want to jump to conclusions but I'm starting to feel that we may (to put it bluntly) get shafted in regards to updates because of this new direction that has been taken with the software

Problem now resolved A big thank you to Chris at smoothwall for helping me with this, I don't know if he uses these boards but, still a big thanks to him

Thanks guys, I'll log a call with the support team now

I need to add that I can not access the "optimize database" option as under the "database backup" section I receive an error stating: "Error - Unable to connect to the database system, please review settings" Can anyone please advise on this as I'm completely stuck for ideas

Hi all, Today when i logged into the web interface for our Smoothwall Network Guardian I was greeted with a nasty red cross by database server and upon viewing the systems logs I receive the following message: "smoothwall Unable to connect to the database to run reports, or insert new information" Can anyone shed some light on this for me? It was working fine until today, we are fully patched up if that helps Thanks alot guys

Two words really.... Bloomin' Lovely!!!

Hi Tom, I've dropped support a quick email, I'll let you know how things go.

Hi Tom, I'm getting more confused by the second, I've ran various disk checking utilities and both drives are coming back as healthy.... I'll try and call support later on today. One thing i did notice though is that this error only occurred after installing 2 recent updates so there could be a possibility it is being reported incorrectly? I dunno lol Thanks for your help

The Disk information report is returning no information at all it is completely blank. The server is a Dell Power Edge 1955. I'm assuming normally the information on the faulty Disk would show in the Disk Information reports? I'm currently downloading some of dells diagnostic software so I will have to give that a try.

Hi all, I hope someone can help, I've gone to make some changes to my smoothwall network guardian today and was presented with a big message stating "Error - One of the disks in the RAID array is faulty. For more information, please see the Disk information report." I've clicked on disk information but as you can see in the attached screenshot no data is available. Now the smoothwall was not setup by myself it was setup by a technician at the Cheshire county council and he has stupidly got rid of the dell utility partition which I'd normally use to check any errors on the server hard drives. The problem I now have is I don't know which of my 2 hard drives in the RAID is having problems. Normally if one of the drives has a fault a red light will come on by the drive but both drives look perfectly healthy and now because i don't have the utility partition i'd normally use i can't run disk diagnostics. So i guess my question is what can i do? Does smoothwall feature any utilities like this? If not can anyone recommend any other software I can use. My worry is coming into work tomorrow and finding smoothwall has completely failed and staff and students having no internet all day:( So erm.... yeah sorry if that's a bit long winded but any help would be greatly appreciated

That is exactly the reason i don't use mine anymore, i'm beginning to believe people have missed the initial purpose of Facebook these days and its just becoming a general annoyance to me.

I've Just downloaded the update and i'm now crossing my fingers that this fixes a lot of the issues we have been experiencing

Right I think i've solved it. It appears to be caused by the "Novation" midi device software. I've removed it and mysteriously regular USB support has returned... I'm going have to play around with this a bit more before i'm completely happy with it though lol Thanks alot for all your help people

Thanks for that, I've just tried that and its not made any difference unfortunately Thanks anyway

Could you tell me exactly where and what the policy is called? I'm having a quick look and the closest i can find to what your describing is a policy regarding being prompted for permission to install unsigned drivers. Thanks

Sorry to drag this back from the dead. I'm still experiencing this issue and still can't put my finger on cause of the problem. I'm still quite certain though that it is caused by a piece of music software. Mattx, i'm going to save your fix as a last resort as realistically i want to fix this at the root as opposed to working round it

ahh! that's fixed it thank you

Hi I hope someone can help, We have recently been experiencing an issue with smoothwall network guardian where the database server service is stopping. If we restart the smoothwall server the database service restarts successfully but about 5 minutes later it stops again. All updates have been installed so i don't really know what else to look at Any help would be appreciated.

Hi all i hope someone can help. I'm required to upgrade SQL on our PCE forensic server to SQL 2005 Express but i'm having a problem. Once i get to the stage where it asks for an existing instance, i point it to what it should be upgrading but when it starts "analyzing" i am presented with an error stating.... Does this mean anything to anyone? I just can't get my head around it thanks alot