Fonz_Valo

I tend to use DVDFlick for compiling DVD video. It handles pretty much every video format out there

Have you also checked the local GPO on the server in question?

Usually by going to properties and then security on the folder/file in question. You should see the creator listed there Hope that helps

Big hi-res monitors for the ICT Techs?

Purchasing another product is out of the question for us unfortunately but out of curiousity what product are you running now? I'm in the process of reinstalling MyLittleHelpdesk just so we have some form of helpdesk in place temporarily whilst "waiting" for the new version of smartdesk to be released. I won't hold my breath though......... It sounds to me that a lot of places are suffering from the lack of support as of late I understand if Ozan has important real world commitments out of work to attend to but an email off him or at least a post on here would be nice so we at least know we are not being ignored....

Has anyone heard off Ozan since? I'm still getting no responses from phone calls and emails

So are there any updates on when the next version is to be released? It was meant to be released early September and we are now nearly in October! I'm getting very concerned about the lack of communication from Ozan as of late. On another note has anyone else noticed that you can no longer purchase smartdesk as a self installed option? Instead you have to take the hosted option . I don't want to jump to conclusions but I'm starting to feel that we may (to put it bluntly) get shafted in regards to updates because of this new direction that has been taken with the software

Problem now resolved A big thank you to Chris at smoothwall for helping me with this, I don't know if he uses these boards but, still a big thanks to him

Thanks guys, I'll log a call with the support team now

I need to add that I can not access the "optimize database" option as under the "database backup" section I receive an error stating: "Error - Unable to connect to the database system, please review settings" Can anyone please advise on this as I'm completely stuck for ideas

Hi all, Today when i logged into the web interface for our Smoothwall Network Guardian I was greeted with a nasty red cross by database server and upon viewing the systems logs I receive the following message: "smoothwall Unable to connect to the database to run reports, or insert new information" Can anyone shed some light on this for me? It was working fine until today, we are fully patched up if that helps Thanks alot guys

Two words really.... Bloomin' Lovely!!!

Hi Tom, I've dropped support a quick email, I'll let you know how things go.

Hi Tom, I'm getting more confused by the second, I've ran various disk checking utilities and both drives are coming back as healthy.... I'll try and call support later on today. One thing i did notice though is that this error only occurred after installing 2 recent updates so there could be a possibility it is being reported incorrectly? I dunno lol Thanks for your help

The Disk information report is returning no information at all it is completely blank. The server is a Dell Power Edge 1955. I'm assuming normally the information on the faulty Disk would show in the Disk Information reports? I'm currently downloading some of dells diagnostic software so I will have to give that a try.