MancTech

Received this at 9am this morning Good morning, We are currently experiencing an issue affecting our servers, which may impact access to some of our library services. Our technical teams are actively investigating and working to restore full service as quickly as possible. At this stage, the disruption may continue throughout today. We understand the inconvenience this will cause, particularly for day-to-day library operations, and we are treating this as our highest priority. We will provide further updates as soon as we have more information or a confirmed resolution timeframe. If you have any urgent queries or require support in the meantime, please contact our helpdesk. Thank you for your patience and understanding. All the best The Libresoft Team Libresoft

Any update on your findings @ozydave?

How does SIMS run on the server itself? If its still sluggish then might not be network adapter related.

Publisher is still included in 2024 LTSB

Sorry to drag up on old post but did you ever get a fix for this issue? Thanks

Musical

We've just had Lightspeed installed and so far so good. Client install for Windows, extension for Chromebooks and something called Smartshield which catches everything else by becoming your DNS forwarder. Reporting is good and support is excellent.

We use a school wide PA system called Audiebant. It has bells for lessons, music if needed, text to speech announcements or prerecorded templates ready to go using a phone app or web interface. The multiple bell ringing system we had previously was just confusing people. Incidentally we also have netsupport notify but don't use it for invacuation/evacuation messages.

Hi, We have almost all our servers now virtualised using Hyper-V stored on 3 server 2019 Hyper-V hosts. Its my understanding that virtual servers should have no need for a paging file except for crash log files and maybe domain controllers. As long as the server has enough RAM to deal with day to day demands surely any local stored files are just going to put extra load on the local storage array especially when you multiply that by 10 servers per host? Researching on the web I seem to come across conflicting information on this so hoping someone can point me in the right direction. Do you guys run paging files and let windows manage their size on your virtual servers? Thanks

+1 Enviroelectronics, no hassle, will take most things others wont, i.e. tv's etc

Sound like you need to configure a name and connectivity server, but contact Netsupport support, there very good.

I managed to find the difference in subscription in our Wonde portal. Its under settings > Wonde license. I think we'll be downgrading to the free version as we don't use any of the premium features.

We had similar issues last year and this article saved our bacon. https://support.prometheanworld.com/s/article/1779?language=en_US

We had a failed update on one of our screens recently stuck in that downloading OTA file loop as you said. If you press the settings cog button on your remote during the booting/upgrading process you can get the settings menu to popup then you can do the factory reset the usual way. Hope this helps.

i like the callsign "Cache" for someone with a wealth of IT knowledge at their fingertips.