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Posted

I am trying to upgrade from HAP+ v8.4 to v8.7. I have an existing 8.4 that is working. I've tried both a migration (using the old hapconfig.xml file from the 8.4) as well as a clean install and end up with this error once the setup process is complete:

 

Server Error in '/HAP' Application.

Security Exception

Description: The application attempted to perform an operation not allowed by the security policy. To grant this application the required permission please contact your system administrator or change the application's trust level in the configuration file.

Exception Details: System.Security.SecurityException: The source was not found, but some or all event logs could not be searched. Inaccessible logs: Security.

Source Error:

[TABLE=width: 784]

[TR]

[TD]An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

[/TD]

[/TR]

[/TABLE]

Stack Trace:

[TABLE=width: 937]

[TR]

[TD][securityException: The source was not found, but some or all event logs could not be searched. Inaccessible logs: Security.]

System.Diagnostics.EventLog.FindSourceRegistration(String source, String machineName, Boolean readOnly, Boolean wantToCreate) +714

System.Diagnostics.EventLog.SourceExists(String source, String machineName, Boolean wantToCreate) +460

System.Diagnostics.EventLog.SourceExists(String source) +22

HAP.Web.Global.Application_Start(Object sender, EventArgs e) +93

[/TD]

[/TR]

[/TABLE]

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.272

I have already tried increasing the trust level in web.config, and I have edited permission in the registry to grant "NETWORK SERVICE" read access to HKLM\System\CurrentControlSet\services\eventlog\Security

 

This system is Windows Server 2008 R2 Enterprise SP1 with all updates. Nothing else runs on this box; it was set up specifically for testing out HAP+.

 

AFAIK, it looks like there's a security violation, but the error here is actually only telling me that it can't tell me any more than that (thus, "unhandled" exception).

Posted

I think this is something to do with the new way errors are logged. If you go into the registry HKLM\System\CurrentControlSet\services\eventlog\, and delete anything to do with Home Access Plus+

 

HAP+ uses the administrator's account to create a event log source in the application event log, so you need to ensure that the administrator's account in HAP+ is an admin on the server as well

Posted
I think this is something to do with the new way errors are logged. If you go into the registry HKLM\System\CurrentControlSet\services\eventlog\, and delete anything to do with Home Access Plus+

 

HAP+ uses the administrator's account to create a event log source in the application event log, so you need to ensure that the administrator's account in HAP+ is an admin on the server as well

 

Same problem here. HAP user has Administrator permissions on the server hosting HAP+ but still get the error posted above.

Posted (edited)

I am having the same problem and I don't have anything under that reg key to do with HAP - I have tried restarting the service but will reboot the server now too ...

 

EDIT: Have restarted the server but I still get the same error. Any other ideas?

Edited by Freedom
Update on Reboot
Posted

What are you running the HAP+ Application pool as? IIS AppPool\HAP?

 

You may need to:

 

To give IIS AppPool\HAP User read permission on the EventLog/Security key follow instructions from 'System.Security.SecurityException: Requested registry access is not allowed.' when writing to event log

Select Start - Run, then enter: regedt32
Navigate/expand to the following key:   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Security
Right click on this entry and select Permissions
Add the IIS AppPool\HAP User
Give it Read permission

  • Thanks 2
Posted

Thanks Nick!

 

I had found other forum posts which indicated that the "NETWORK SERVICE" user accounted for the IIS application pools. I didn't need to make any changes to the registry entries, or add permissions to the Application log; adding the "IIS AppPool\HAP" account with read permission to the "security" key in the registry fixed it.

Posted
Good to hear. HAP+ uses it's own application pool to avoid cross contamination and to reduce the surface area of a possible attack, it's best practice in IIS7 to use separate app pools and customize the folder permissions to reduce the surface area
Posted (edited)

A-ha!

 

Okay, the fix above worked so thanks guys. I did then have the issue of Access to the path 'c:\inetpub\wwwroot\hap\app_data\hapconfig.xml' is denied for some reason and I upgraded in the usual way. Added the HAP pool back in for the App_data folder and it's happy again.

 

Great work as always!

Edited by MrBrow
  • 10 months later...
Posted

Adding IIS AppPool\HAP into the permission list for the 'Security' folder within REGEDIT didn't work for me. Now receiving a new error in the form of:

Exception Details: System Runtime.InteropServices.COMException: Unknown error (0x80005000)

 

Any ideas?

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