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Posted

We have a shared folder on the server [staff have a short cut on the desktop]

 

Anything they want printed/copied by Reprographics staff drag the file over to the Reprographics folder and drop it in.

 

FSRM automatically alerts Reporographics by E-Mail about the new file. If there are any special requirements [print 13 copies on yellow card,...] staff follow up with an E-Mail of their own.

 

It has been working here for over a year without complaint.

 

HTH.

Posted

We have our paper form converted into a word document with only selected edittable fields, this can be emailed attached with the work they want copying/printing.

 

I'm considering coding a webpage with the options on (which changes availability of options as they select things), and they'll upload the file they want copying/printing (which then sends to repro mailbox with email formatted with instructions). Could potentially add in ability for it to open the uploaded file and calculate a cost estimate for the job... but that would be secondary attack...

Posted
we use a paper based system for paper based reprographics (can I have this page of a book 20 times) and email for electronic submissions. I did trial a sharepoint solution not long ago but nothing was as simple or effective or simple as email.
Posted
My Last place did a major Admin reshuffle and during this i custom coded multiple PHP forms which submitted via email to the administration helpdesk (sitting withing Request Tracker which IT/Premises also used). Staff could also email direct to the admin staff helpdesk via Admin@school etc. Some staff complained (the busybody's) but on the whole it was accepted and best of all the Admin Team loved me so even more tea and biscuits :)
Posted

We're too small to have reprographics staff here, but at my last school I had a custom ASP.NET web form that basically emulated the paper forms they used before, and also allowed documents to be uploaded and attached to each request. Reprographics got email notifications with the full form submission plus links to the uploaded files on our server. When it was done, the reprographics staff could mark it as complete online and the requester would get an email saying their copying was ready for collection.

 

They kept the paper forms for jobs that needed to be done from hardcopy, but most staff took to the web form very quickly. The reprographics staff were also very pleased when I was was able to produce a graph from the database showing how quick their average turnaround time was when it was time for their performance reviews. Of course, this could backfire if your reprographics staff aren't as awesome as ours were.

Posted

We've historically used paper-based forms for various things, but we're starting to move to Microsoft's InfoPath for things such as this.

Fairly easy to create forms (can even import Word documents as the basis of a form), the jobs can be submitted by email or you can create databases for the form data to be submitted into.

 

Certainly worth a look if your users are used to Microsoft products.

 

:)

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