live edu help :/

[eclass]

Hey guys, just wanted your input on where I should start my search / resolution heres my problem.

 

We signed up from live@edu a while back, "6 months ago" and added our domain name "my-domain.com" which was bought from godaddy. we went thru all the initial procedures such as adding the "Cname" "MxRecords" etc

now Im able to send email from "[email protected] to [email protected] fine with no issues but, when i'm sending emails from another provider such as gmail to "my-domain.com" the emails get rejected and gets kicked back to my gmail :\

however every once in a while one of them will go thru... but 80% of the time it gets kickbacked to me...

 

any thoughts now where to go for a solution?

[jamesbmarshall]

Live@edu has 24x7 free support by phone and by email; you can find out the details via http://eduadmin.live.com. (Sign in as the admin account for your tenant)

[twin--turbo]

did you register the doamin with the TXT record?

 

It's 12 months since I last bothered with live so I am a little rusty.

 

Also what does the NDR message say when the mail is returned.

 

Rob