Windows XP - Media Player Sound Issues - Help

[DEvans]

Hey everyone,

 

I have a school that (being the end of term) have discovered a major network issue.

 

Turns out DVDs are playing video but the sound is of an extremely poor quality. Crackly, quiet and just broken.

 

When you login as an administrator account though. Fine. Not a problem. Works exactly how it should work. It must be something to do with a permission or something to that affect, as why would it work on the unrestricted account and not the teacher accounts.

 

Originally, we believed it to be a codex thing, but since it works on the admin account, it's evident that the DVDs play fine.

 

Does anyone know any troubleshooting ideas for this issue? How does media player work in the background, does it need to save files to places?

 

 

Before some of you say "install VLC", we have installed VLC everywhere, but have the Identical Issue.

Oh and yes, we also have installed windows media player classic. That plays no sound at all. haha. So even worse.

 

Might be the DVD? No, it's a school wide issue, every machine, different DVDs.

 

As you can imagine, we are a little stressed in the Tech room. lol.

[DEvans]

Update on this, as I don't want anyone else to go through a similar problem and find yet another unresolved thread on a random forum with no solution.

 

* It's isolated to roaming profiles. Non-Roaming profiles work fine.

 

* The Windows Media Player Cache files live within the roaming folder of Appsdata.

Edited July 19, 2012 by DEvans

[PeteSeddon]

Hi,

 

I'd like to point you to this thread if I may: http://www.edugeek.net/forums/windows/67401-voices-quiet-when-playing-dvds.html

 

Have you tried the steps listed here? Worked a charm for us.

 

Pete