Outlook running very slow!

[hfnistelrooy]

Hi,

 

I have users configured to use outlook and it has been working fine until this week, users are reporting that it is running extremely slow and that they are not receiving emails. I tried a manual Send/receive and it took more than 5 mins to sync with the exchange server.

 

The internet at the school is working fine and I have loaded a new profile and configured outlook and we are getting the same thing. No updates have been applied on the network recently...

 

Any ideas?

[bio]

I don't know which outlook version you have...but you could find out the outlook.exe parameters (like outlook.exe /rpcdiag) ....I had the same problem years ago and it turned out to be a DNS problem with one of my DNS server.

 

bio..

[linkazoid]

Are you using LGFLMail?

 

If so I've logged and issue and they have said that they are aware of the issue and hope to have a resolution soon.

[Dom_]

Try disabling 'Get unread folder count' (or something like that) - in define send & recieve groups.

 

I had a similar issue, and disabled that and it changed a 10 minute send/receive into a 2 second send/receive!

[hfnistelrooy]

Are you using LGFLMail?

 

If so I've logged and issue and they have said that they are aware of the issue and hope to have a resolution soon.

 

Yep, on monday it was only 1 school and i spoke to atomwide but they said I was the only person to call and report the problem which led me to believe it might have been internal, but as more schools started reporting the problem i knew it was not the school. I think they have made a change, seems to be working a little better