USB devices cause computer to restart

[Midget]

Just rolled out some new images and found that now whenever you plug in any USB device the PC restarts. I have never seen anything as wierd as this before, and its extra wierd because its not limited to a certain motherboard and it worked fine before. The only thing that has changed is the image.

 

Does anyone have any idea what would be causing this so that I can fix it in the new image?

[Geoff]

corrupt usb driver on the image?

[DMcCoy]

Ghost client installed?

[Midget]

2 diff images both created from sscratch

[DMcCoy]

I mean does it have Symantec ghost client agent installed. There is a bug with 7.5 or 8.0 that can cause computers to bluescreen when plugging in a usb device.

[Midget]

Rolled out using RIS

[Midget]

Damn my internet connection.

 

Ghost wasn't used, so the problem is not with that (wish it was so that it was at least identifiable) and I have had no further luck searching the internet for presidence.

 

Has there been something new with windows update that could have caused this?

[mac_shinobi]

on one of the clients that are having this issue if you go to start --> run -->

 

eventvwr.msc and see if there are any related errors to usb, if so post back with them.

[Busybub]

Damn my internet connection.

 

Ghost wasn't used, so the problem is not with that (wish it was so that it was at least identifiable) and I have had no further luck searching the internet for presidence.

 

Has there been something new with windows update that could have caused this?

 

Makes me wonder... came in this morning and somebody had a problem which I traced to the USB drive being plugged in at boot up. Worked fine once it was removed...

[Midget]

The error code

 

Error code 000000fc, parameter1 f7ae18e8, parameter2 049d2963, parameter3 f7ae1848, parameter4 00000001.

 

 

 

Details

Product: Windows Operating System

ID: 1003

Source: System Error

Version: 5.2

Symbolic Name: ER_KRNLCRASH_LOG

Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.

 

Explanation

A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.

 

 

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