Urgent Exchange Problem!

[pritchardavid]

Seems the server as decided to update the exchange 2010 sp1 rollup 2 to rollup 3 v3

 

 

Its seems to have failed. Anyideas how to get this all working again?

 

All the services can run except the transport service.

Run I try to run this it takes a while, then it stops itself

 

I have also removed the ForeFront Protection 2010 for Exchange to see if that was a problem or not. I also disabled it before removing it, using the command line

 

I have tried to reinstall the rollup 2 update (the rollup 3 is not installed, not in the list of installed updated, while rollup 2 is)

But when I do this when it tries to stop the services, it then rolls back

 

This is the same when I attempt to install rollup 3 v3

 

 

I thought to remove the hub transport, but the setup compained about having 2 send connectors on the server, cant use the console, because it wont connect to the server, so can't write down what the current send connectors are and also delete them, so I can remove the hub transport and then attempt to install it again.

 

 

Again if I try to remove the Client Access Role to reinstall it, I get an error on that on to - 'Unable to read data from the Metabase. Ensure that Microsoft Information Services is installed'

 

Any ideas would be very greatful.... Dreading Monday if this aint fixed getting annoyed at this already.

 

 

If anyone is upto it and dont mind looking, I can give u remote connection to have a look.

 

Many thanks

Edited June 4, 2011 by pritchardavid

[irsprint84]

I had problems with FP 2010 for exchange causing issues, cant remember how I fixed it but I can have a look if you want?

[pritchardavid]

I dont think it's forefront causing the issue anymore, I disabled it through a command line, uninstalled it, deleted all the registry entries I could find using the find tool with the wors searched for was forefront. Alos deleted the install folders where it installed to.

 

 

I thinking the update crashed and as some newer build file and some old build of files. All I can think of at the momment

 

But like you set still could be forefront

 

Anyone can look if they want?

[irsprint84]

I can still have a look if you wish

[pritchardavid]

Cheers, will PM you now

[irsprint84]

OK, I m just installing rollup 3 on my home test machine

[irsprint84]

Sent PM

[bart21]

I had this problem with rollup 2.

 

In the end I had to call the update through an elevated powershell prompt.

 

Nick

[FragglePete]

I had problems with Security Rollups on Exchange 2007, the problem I found was the remote BackUp Exec Exchange Agent was causing the update to hang. Stopped all the services for the agent first and rollups have gone through no problem since.

 

Pete

[pritchardavid]

might have just solved the problem!

 

Seems one of the iis services was disabled (iis admin)

 

all the services did get disabled when the upgrade failed, this one I must of missed out

[pritchardavid]

maybe not

 

error on owa when you click continue on the security certificate

 

https://mail.theockendonacademy.com/owa/

[TheMan100]

Have you tried rebooting the IIS web server? Also, there may be something in the IIS logs about the error.

This may be of some help as well http://support.microsoft.com/kb/293386

Can you access your inbox via Outlook?

Edited June 5, 2011 by TheMan100

[pritchardavid]

tbh I havent

 

Seen the trasport role can start without an error since I reinstalled the role, throught I'll do the same with the client access role.

 

Will not reinstall the database role of course

 

hopefully after that it will work, then I can the the update to rollup 3 manually

[TheMan100]

I can see you can login now. Well, you can view the login form.

[pritchardavid]

seems email is not sending or recieving, dont thing I set this backup correct, last time I set this up I copied the settings from how old exchange server 2007

 

if someone could have a look that would be great

[TheMan100]

Have you tried to recreate the send and receive connectors?

[pritchardavid]

Yer that's what I have tried to do

 

Dont know if it's all correct through, I copied all these setting from our Exchange 2007 Server when I done the upgrade to 2010

[irsprint84]

I can still help if needed just couldnt remote in

[pritchardavid]

just rebooting the server mate, just trying something, so you might get another PM in 5 minutes

[irsprint84]

cool, just going shops back in 20

[pritchardavid]

ok seems the transport service is not starting hense why it's not sending and recieving email

 

 

edit - sent you a message mate!

[pritchardavid]

all fixed now

 

 

Thanks irsprint84

 

 

Something I should of thought about - JUst the case of needing to reinstall forefront and disable the exchange antispam

[irsprint84]

all fixed now

 

 

Thanks irsprint84

 

 

Something I should of thought about - JUst the case of needing to reinstall forefront and disable the exchange antispam

 

Yeah, it was to do with both exchange's default antispam and forefront being installed at same time, moral of the story is transport service can be a pain in the backside!

[irsprint84]

Well more that when exchange screws up it can be awful! only one that is worse is fixing sharepoint with every error for sharepoint being 'unknown error' I m really looking at using live@edu to get rid of my exchange

[pritchardavid]

Yer I was looking at live@edu. but doesnt look easy to convert over.

 

I was looking at sharepoint that is one piece of confussing software!