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Posted

We've just rebuilt our fileserver (having upgrdaed it to 2008 R2), restored all of the documents and everything appeared to be working fine with my documents redirection... or so I thought.

 

When a member of staff logs in they are able to access their my documents through Windows Explorer without any problems. When they go into an application (say Word or Excel) and click File->Open, they get accessed denied because Word is trying to access the root of the share, \\servername\staff instead of \\servername\staff\%username%

 

Any ideas why?

 

Server is 2008 R2 Std, Clients are XP SP3, Office 2003

Posted
Chances are that the file permissions haven't copied properly. Make sure the users have sufficient rights to list the folder contents of \\server\share
Posted
Remember that there are two settings that relate to My Documents, the Group Policy one and the Active Directory one. For example, I have the AD setting as \\server\directory\%username% and the GP setting as 'Redirect to the user's home directory'. You may encounter problems if using the GP setting 'Create a folder for each user under the root path'. When setting this GP up, make absolutely sure that under Settings, 'Grant the user exclusive rights to documents' is unticked!
Posted
When setting this GP up, make absolutely sure that under Settings, 'Grant the user exclusive rights to documents' is unticked!

 

As far as I know this setting leaves it with everyone having full permission which is not great for file security. Are you running a script afterwards to lock down the permissions?

Posted
I found that having this setting checked in GP meant that I couldn't access the home areas without grabbing ownership, meaning that tools like Treesize didn't work, and a load of unwanted files started turning up in home folders as I couldn't check.
Posted

I don't think it's down to permissions..... I've set this up on a W2K8 R2 share and a W2K3 R2 share - W2K3 works, W2K8 does not:

 

Share Permissions:

 

Everyone: Full Control

 

NTFS Permissions on root share:

 

All Staff: Traverse folder, Create Folder

 

In terms of group policy....

 

Target Folder Location: Redirect to the user's home directory

Settings: All 3 options are ticked

 

I found that having this setting checked in GP meant that I couldn't access the home areas without grabbing ownership, meaning that tools like Treesize didn't work, and a load of unwanted files started turning up in home folders as I couldn't check.

 

It's not case of the user not being able to access their home folder, it works as expected in Windows Explorer, but not from the Open dialogs in Word, Excel etc...

Posted (edited)

Try adding the NTFS permission "List Folder/Read Data"/"This Folder only" on the root of the shared folder.

 

The Office2003 File dialogue is not the standard one built into windows, so it's behaviour can sometimes differ to that of Explorer's.

 

If that doesn't work, add in order:

Read Attributes

Read Extended Attributes

Read Permissions

(This folder only)

 

By the time you've done that you've basically assigned 'Read and Execute' (this folder only). I'm not sure if you have a good reason not to want this level of access to that folder?

 

If you can live with it, great, if not you could then try itterating through removing a Read permission at a time until it stops working again.

Edited by psydii
  • Thanks 1
Posted
Try adding the NTFS permission "List Folder/Read Data"/"This Folder only" on the root of the shared folder.

 

The Office2003 File dialogue is not the standard one built into windows, so it's behaviour can sometimes differ to that of Explorer's.

 

If that doesn't work, add in order:

Read Attributes

Read Extended Attributes

Read Permissions

(This folder only)

 

By the time you've done that you've basically assigned 'Read and Execute' (this folder only). I'm not sure if you have a good reason not to want this level of access to that folder?

 

If you can live with it, great, if not you could then try itterating through removing a Read permission at a time until it stops working again.

 

That fixed it! Although, why it worked on a W2K3 share without those permissions I do not know!

 

Thanks

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