Java stuck on loading screen!

[DLW13]

Hi,

 

We are currently experiencing a school-wide problem when trying to use Java on IE. Basically whenever a page contains Java, it just sits on a loading screen displaying the Java logo (Coffee Cup).

 

The latest version of Java is installed (6.20)

&

The latest version of IE8 is installed

 

Java is enabled within IE8 and I've tried uninstalling both IE8 & Java then re-installing.

 

Running out of ideas!

 

Please help.

[Ambient]

Have you tried stopping you AV on one computer, just to see if this is preventing it from loaidng?

[koryo]

Does this issue appear in firefox when using java? This would help limit the issue to java or the browser.

[DLW13]

I knew there was something I forgot to mention, the problem does NOT occur in Firefox. So, yes the problem is linked with IE.

 

I will try turning AV off.

[DLW13]

Unfortunately turning off the AV has no effect.

[Ambient]

Do you have a local firewall out of interest?

[gjdb]

The latest version of Java is installed (6.20) <--- latest version is 6.22

Maybe you could try the latest version on 1 pc, to rule out an old version problem.

[DLW13]

Updated Java, still the problem persists. It's all very strange, clicking "Compatibility mode" on IE8 temporarily gets the application past the loading screen, and displays the interface but its not functional at all. But after refreshing the page it reverts back to the Java loading screen.

[koryo]

Updated Java, still the problem persists. It's all very strange, clicking "Compatibility mode" on IE8 temporarily gets the application past the loading screen, and displays the interface but its not functional at all. But after refreshing the page it reverts back to the Java loading screen.

 

Have you tried it in IE9?

[DLW13]

I haven't no, but I have tried it in IE6 & IE7. Even trying on IE9 would be a pointless exersize as the whole school is running IE8 and we have no intentions of upgrading to IE9 until it is officailly released. Thanks anyway.

[DLW13]

Any further suggestions on this? The problem still persists

[koryo]

Any further suggestions on this? The problem still persists

 

Long shot - may be an addon conflict? Can you remove all addons from IE and only load the Java addon, see if that works?

[mac_shinobi]

If firefox works, I presume firefox is using a direct connection ( no proxy settings ), if it works that way then you could try amending the java proxy settings through control panel on one client to see if a direct connection works or if you can specify a pac file or even manually configuring the proxy settings helps

 

How do I configure proxy settings for Java?