HP 2015 - Solid Amber Toner status light

[DLW13]

Hi, I have a networked HP 2015dn printer that has the toner status light as solid amber.

 

I have replaced the toner which didn't make a difference.

 

Any ideas?

[JJonas]

Not wanting to blow my own trumpet but try this post

 

also

 

http://www.edugeek.net/forums/hardware/49005-hp-2015dn-printer-paper-jam-fix.html

 

and

 

http://www.edugeek.net/forums/hardware/60776-fix-hp2015n-printers.html

Edited November 18, 2010 by JJonas

[DLW13]

Turned out it was a third-party toner and not the official HP type. Replacing with a genuine toner resolved the problem.

[dgsmith]

Turned out it was a third-party toner and not the official HP type. Replacing with a genuine toner resolved the problem.

 

You're not a HP employee undercover are you, trying to pursuade those of us with compat toners to go HP OEM?

 

It could have been a duff chip (some printers with LCD screens can show the error message associated with bad chips, so I guess those without LCD screens just have a colour combination).