Junior Librarian

[tommccann]

Forgotten username or password, and im getting no where with micro librarian systems!

any reset ideas?

[laserblazer]

Surprised MLS can't help, have they simply said it's irretrievable

[tommccann]

no they just wont help without support subcription

[LeMarchand]

When was the last backup? A reinstall (may need to uninstall first) will set it to the default password if things get desperate.

[tommccann]

is backed up a week ago i think, will restoring the backup now overwrite the users?

[LeMarchand]

Whenever I've set up a new library machine I just do a "normal" JL backup of the old machine to a key, then import it on to the new machine. All the user/loan/stock data seems to get transferred over. Pretty sure the catalogue does too, but I normally put on the latest Hambase disc to be sure.

 

Any changes since the last backup will be lost, though.

 

Just in case the default has never been changed, try (or that may jog your memory/whoever is in charge of the Library). Also, try contacting a local school - our LEA/library service likes the same password across all its schools (though not everyone follows this!).

Edited July 11, 2018 by ZeroHour

[tommccann]

you are a star! tried librarian as the user name and the old password and bingo! some idiot had changed the username to library! thanks times a million!