Alawil

thanks, the problem i found is that the reseller pricing is considerably more than that which was being offered by the Lenovo SMB team (we were seeing 36-41% less). As someone else said Dell is super easy to work with, on the other hand Lenovo has been a nightmare - even trying to get quotes that actually include what we asked for has been challenging. Another problem we had was a quote would be issued and a couple of hours later the pricing would change! Anyhow, we have used ICT Direct before, and i'm glad we had that realization this time.

Just an update on this, after being passed from the SMB team at Lenovo to the Education Team, and back to the SMB team we have abandoned trying to work directly with Lenovo... With that said we took a bit of a u-turn and have just placed an order for some lovely Lenovo devices from our friends at ICT Direct - Dave has been fantastic and we accomplished more in a couple of days with him than we were able to with Lenovo in over 3 weeks! Many thanks for everyone that reached out.

which reseller do you use? I was speaking with them direct but they then decided, after several quotes, that i needed to speak with their public sector and education team, its now gone quiet.

Does anyone purchase directly from Lenovo, if so do you have a contact in their public sector/education team you could share please?

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