Spice Works Screen Capture Script

mattx · November 27, 2009

This is an on-going script for me which I have rolled out for a few users alongside Spiceworks - some of you may find it handy. It's basically a script which sits in the system tray - [ click on the icon and it will give you some options ] or works via a hot key [ shift-alt-h ] that will take a snap shot of screen, save the jpg and then take the user to the Spice Works Portal page in which they can create their ticket and upload the .jpg. Very like what the panic button software does but I am getting rid of that come Jan 2010 and will run with Spiceworks accross the school.

The main elements you will need to edit for your own use is as follows:

The $helpdesk_screenshots variable - [ also remember I've not used this in all the code ]

The $portalsite variable

; AutoIt Version:  	3.3.0.0
; Language:        	English
; Platform:        	WinXP
; Author:          	Matt 
; Script Function: 	Screen Capture & Spice Works Page launcher
; Version:			1 Beta
; Date:				Nov 2009

#Include 
#include 
#include 
#include 

Dim $portalsite = "http://stjohns02:9675/helpdesk"
Dim $helpdesk_screenshots = "c:\helpdesk_screenshots"


Opt("TrayMenuMode", 1)
HotKeySet("+!h", "ShowMessage")  ;Shift-Alt-h

If FileExists("c:\helpdesk_screenshots") Then
FileDelete("c:\helpdesk_screenshots\*.jpg")
Else
DirCreate("c:\helpdesk_screenshots")
EndIf

Func ShowMessage()

$Form1 = GUICreate("Portal Launcher", 220, 110, 348, 309)
$helpmenu = GUICtrlCreateMenu("Help")
$infoitem = GUICtrlCreateMenuItem("About", $helpmenu)
GUISetBkColor(0x0066FF)
$Button1 = GUICtrlCreateButton("Screen Shot", 10, 20, 89, 49)
$Button2 = GUICtrlCreateButton("To Portal", 120, 20, 89, 49)
GUISetState(@SW_SHOW)

While 1
	$nMsg = GUIGetMsg()
	Select
		Case $nMsg = $Button1
			_ScreenCapture_Capture($helpdesk_screenshots & "\helpdesk_Image1.jpg")
			Sleep(2000)
			_IECreate($portalsite)
			
		Case $nMsg = $Button2
			_IECreate($portalsite)
		Case $nMsg = $infoitem
			MsgBox(0, "Portal Launcher 1B", "Written By Matt." & @CRLF & "Comments & Suggestions to:" & @CRLF & "matt")
		Case $nMsg = $GUI_EVENT_CLOSE
			GUIDelete($Form1)
                                  Return
	EndSelect
WEnd

EndFunc   ;==>ShowMessage

$settingsitem = TrayCreateMenu("Settings")
$displayitem = TrayCreateItem("Screen Shot", $settingsitem)
$portal = TrayCreateItem("Portal", $settingsitem)
TrayCreateItem("")
$aboutitem = TrayCreateItem("About")
TrayCreateItem("")
$exititem = TrayCreateItem("Exit")

TraySetState()

While 1
$msg = TrayGetMsg()
Select
	Case $msg = 0
		ContinueLoop
	Case $msg = $displayitem
		_ScreenCapture_Capture($helpdesk_screenshots & "\helpdesk_Image1.jpg")
		Sleep(2000)
		_IECreate($portalsite)
	Case $msg = $portal
		_IECreate($portalsite)
	Case $msg = $aboutitem
		MsgBox(0, "Portal Launcher 1B", "Written By Matt." & @CRLF & "Comments & Suggestions to:" & @CRLF & "matt")
		; Remember to comment out $exititem so prog can't be closed or keep it in if you want users to close !!
	Case $msg = $exititem
		Exit
EndSelect
WEnd

I will add some extra stuff when I get time, like taking a snapshot of running processes too etc which can be held in a .txt file alongside the screen capture. I'll then try zipping them up into a single file in which users can include with their ticket.

Edited November 27, 2009 by mattx

Edu-IT · November 27, 2009

Shame you can't somehow tie it in to Spiceworks and automatically attach the image to the ticket. Will test this.

mattx · November 27, 2009

Shame you can't somehow tie it in to Spiceworks and automatically attach the image to the ticket. Will test this.

Would be nice wouldn't it ? My skills don't as far as that though !!

This works our end, I have it compiled and running as .exe that starts when the user logs on.

Only snag I have with it at the moment is if the hot key is used and then closed, it disables the system tray options - but using the hot key still works...... Currently investigating that one but not getting very far.

mattx · November 27, 2009

Fixed - needs a Return - after the:

Case $nMsg = $GUI_EVENT_CLOSE
			GUIDelete($Form1)
Return

nadeem · November 27, 2009

looks interesting I may give this whirl

mattx · November 27, 2009

I'll try and get procmon working along side it too - say a 5 second grab, save to a .pml file which can be held in the same location as the screen shot - just got to work on zipping them up to a single file.....

Zip.exe is free so I could use that.

mattx · December 9, 2009

I've managed to get procmon working alongside this now [ 5 second snapshot ] & have also got a capture of the eventlog, and basic machine info txt file.

All I need to do now is get them all zipped up into one file as at the moment in my own example - my Vista Event log is around 15 meg, the screen shot around 1 meg, the 5 second procmon snapshot is around 65 meg and the basic PC info txt file is 1K - I can get the 80 meg down to around 15 meg when zipped........

The code so far [ AutoIT ] is below - edit to your own requirements and make sure you have a copy of procmon in the location where you run the script - I'll add the zipping of the files within the next few weeks.

#NoTrayIcon
#Region ;**** Directives created by AutoIt3Wrapper_GUI ****
#AutoIt3Wrapper_icon=Peter-Griffen-Tux-zoomed-2.ico
#EndRegion ;**** Directives created by AutoIt3Wrapper_GUI ****

; AutoIt Version:  	3.3.0.0
; Language:        	English
; Platform:        	WinXP
; Author:          	Matt ***** - matt@********.org.uk
; Script Function: 	Screen & Data Capture & Spice Works Page launcher
; Version:			1.4 Beta
; Date:				Dec 2009

; 1.2 Fixed GUI box not closing
; 1.3 Fixed System Tray not working after hotkey press

; 1.4 Added EventLog Grab, Basic PC Info & 5 Procmon snapshot

#Include 
#include 
#include 
#include 
#include 
#include 

Dim $portalsite = "http://stjohns02:9675/helpdesk"
Dim $helpdesk_screenshots = "c:\helpdesk_screenshots"
Dim $hEventLog = _EventLog__Open ("", "Application")
Dim $sDateNow
Dim $sTimeNow
Dim $sMsg
Dim $hOpenFile
Dim $hWriteFile
Dim $user
Dim $cname
Dim $ip
Dim $sLogMsg = "User: "
$sDateNow = "On " & @YEAR & "-" & @MON & "-" & @MDAY
$sTimeNow = @HOUR & ":" & @MIN & ":" & @SEC
$user = @UserName
$cname = @ComputerName
$ip = @IPAddress1
$file = Fileopen("c:\helpdesk_screenshots\log.txt", 1)
$sMsg = $sDateNow & " " & $sTimeNow & " : " & $sLogMsg & $user & " Logged On To PC: " & $cname & "," & " IP Address: " & $ip


Opt("TrayMenuMode", 1)
HotKeySet("+!h", "ShowMessage")  ;Shift-Alt-h

If FileExists("c:\helpdesk_screenshots") Then
FileDelete("c:\helpdesk_screenshots\*.jpg")
FileDelete("c:\helpdesk_screenshots\*.txt")
FileDelete("c:\helpdesk_screenshots\*.evt")
FileDelete("c:\helpdesk_screenshots\*.PML")
Else
DirCreate("c:\helpdesk_screenshots")
EndIf



Func ShowMessage()

$Form1 = GUICreate("Portal Launcher", 220, 110, 348, 309)
$helpmenu = GUICtrlCreateMenu("Help")
$infoitem = GUICtrlCreateMenuItem("About", $helpmenu)
GUISetBkColor(0x0066FF)
$Button1 = GUICtrlCreateButton("Screen Shot", 10, 20, 89, 49)
$Button2 = GUICtrlCreateButton("To Portal", 120, 20, 89, 49)
GUISetState(@SW_SHOW)

While 1
	$nMsg = GUIGetMsg()
	Select
		Case $nMsg = $Button1
			FileWriteLine($file, $sMsg)
			FileClose($file)
			_ScreenCapture_Capture($helpdesk_screenshots & "\helpdesk_Image1.jpg")
			_EventLog__Backup ($hEventLog, "C:\helpdesk_screenshots\EventLog.evt")
			_EventLog__Close ($hEventLog)
			Run(@ScriptDir & '\procmon.exe /Quiet /Minimized /BackingFile c:\helpdesk_screenshots\snapshot.PML')
			Sleep(5000)
			Run(@ScriptDir & '\procmon /terminate')
			Sleep(1000)
			_IECreate($portalsite)
			
		Case $nMsg = $Button2
			_IECreate($portalsite)
		Case $nMsg = $infoitem
			MsgBox(0, "Portal Launcher 1.4B", "Written By Matt *****." & @CRLF & "Comments & Suggestions to:" & @CRLF & "matt@matt*****.co.uk")
		Case $nMsg = $GUI_EVENT_CLOSE
			GUIDelete($Form1)
			Return
	EndSelect
WEnd

EndFunc   ;==>ShowMessage

$settingsitem = TrayCreateMenu("Settings")
$displayitem = TrayCreateItem("Screen Shot", $settingsitem)
$portal = TrayCreateItem("Portal", $settingsitem)
TrayCreateItem("")
$aboutitem = TrayCreateItem("About")
TrayCreateItem("")
$exititem = TrayCreateItem("Exit")

TraySetState()

While 1
$msg = TrayGetMsg()
Select
	Case $msg = 0
		ContinueLoop
	Case $msg = $displayitem
		FileWriteLine($file, $sMsg)
			FileClose($file)
			_ScreenCapture_Capture($helpdesk_screenshots & "\helpdesk_Image1.jpg")
			_EventLog__Backup ($hEventLog, "C:\helpdesk_screenshots\EventLog.evt")
			_EventLog__Close ($hEventLog)
			Run(@ScriptDir & '\procmon.exe /Quiet /Minimized /BackingFile c:\helpdesk_screenshots\snapshot.PML')
			Sleep(5000)
			Run(@ScriptDir & '\procmon /terminate')
			Sleep(1000)
			_IECreate($portalsite)
	Case $msg = $aboutitem
		MsgBox(0, "Portal Launcher 1.4B", "Written By Matt *****." & @CRLF & "Comments & Suggestions to:" & @CRLF & "matt@matt****.co.uk")
		; Remember to comment out $exititem so prog can't be closed or keep it in if you want users to close !!
	Case $msg = $exititem
		Exit
EndSelect
WEnd

Procmon.zip

Edited December 9, 2009 by mattx

Spice Works Screen Capture Script

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