Staff IT Training ideas

[amvc]

I am going to be running some 'drop in' sessions for our staff over the next 4 weeks. I am just going to cover simple everyday problems that they may come across such as...

 

why doesnt my IAWB work

I cant access SIMS

Using the room booking system

Accessing thier school email from home

 

Just easy trouble shooting for themselves before calling us (yes i will stress the importance of turning it off and on again )

 

Can any of you think of anything else that would be good to cover?

 

Thanks

 

Jon

Edited November 3, 2009 by amvc

[witch]

How to read Office 2007 docs in anything else or vice versa (compatibility pack)

How to set up internet at home - changing proxy etc

How to get external speakers to work on a laptop (you'd think it was easy, but no...)

How to adjust power/hibernation/standby settings on a laptop or computer

How to set a password on sensitive documents

How to use the printers

How to change a password and what makes a good password

(and that was just today!!)

[frosty]

IWB Calibration

[azrael78]

Why giving your IT department cakes and biscuits is a good thing.

Hmmm... hard to think of legitimate things that aren't already covered.

 

Perhaps something like - what can I and what can't I do with my LFT (assuming you have those)?

 

Az