Does anyone have any experience with iSams?

[mack]

There are positive comments on these boards about iSams. It's a relatively new system I believe. A school I am involved with is looking at information system options and iSams is currently the preferred option. However,

 

(i) Has anyone had any negative experiences?

(ii) How much time did it take to train users on it? Was this as expected?

(iii) It looks like a very exciting system, full of features and options - has anyone struggled with config and/or found it overly complex for end users?

(iv) Any issues converting data from existing systems? Or brickwalls requiring major workarounds?

(v) Any delays on go-live?

(vi) What is post live support like?

(vii) Being web based, has anyone experienced connection/security issues or similar?

 

Thanks in advance for any feedback!

[GNewnham]

Hi Mack - we went live in September with iSAMS. Send me a message and we can discuss further by email.

[Netman]

We also went live in September...

 

i) None at all

ii) Half a day general training - more for admin users on 1 to 1 basis and more for specific tasks like registration, but it is very intuitive

iii) No, it's nice and simple

iv) Data conversion was a fair amount of work but iSAMS support and assistance was excellent

v) No delays - we were ahead of schedule by a week or so

vi) Been excellent so far

vii) No issues

 

I have had experience of 3 or 4 other MIS systems and iSAMS would be my choice by miles. It is a remarkably good system and we are very glad we went with it.

[Bridgetg]

We are seriously considering a move to ISAMS. I would very much like to know if you considered any other MIS systems alongside and what tipped the balance.