leon999uk Posted October 9, 2009 Posted October 9, 2009 Have you tried looking in the log files to see if there maybe something in them?
andyriach Posted October 9, 2009 Author Posted October 9, 2009 Have you tried looking in the log files to see if there maybe something in them? I have check all the logs possible, there is no indication of what causes the shutdown, the longest time she has managed is about 45 minutes but the average is 5-10 minutes. Andy Riach Network Manager
enjay Posted October 9, 2009 Posted October 9, 2009 This may seem like a stupid suggestion, but given the nature of the topic, anything is worth a go... Ask if she is able to bring her home computer into school - I would be interested to see if she continues to be able to use that okay in school like she can at home. My thought process behind this is one room in school here where DVDs don't play in the PC, and low-energy PCs can't run; something to do with a funny electricity supply is the best we've come up with. Also try her on a school-owned PC but with an extension cable or three between her and the PC, so that she is using it but from a "safe distance". As others suggested, trying grounding her (by which I mean electrically, rather than telling her she can't go out!!).
EvLPhenom Posted October 9, 2009 Posted October 9, 2009 i know you said you gave them a new account but did you give them a new profile as well if you are using roaming profiles. May be worth recreating their profile as well, assuming you are using roaming and not mandatory. Just a shot in the dark as this is weird... Keep us posted
mossj Posted October 9, 2009 Posted October 9, 2009 (edited) Sigh some people epic fail at reading, there is several posts about network problems and mempens/usb sticks AFTER andy has stated he let her use a standalone machine, with a local login. No memory pens or old profiles or network involved. He also stated that she used his own machine using his own logon. Thus it cannot be a network related user problem or a USB problem. It can only be something she is doing, or something about her that is causing equipment to malfunction. I would suggest using a wireless keyboard/mouse to keep her away from the physical machine see if that makes a difference. Also you could maybe try removing the powerbutton from the front of the computer, and placing it away from the front. Also are all the machines at table height? I.E At home she has a tower on the floor, whilst at school she could have all the towers/desktops/laptops raised to around her waist height thus causing the diffrence? Also maybe she has a high desk at home and the tower on floor, maybe the diffrence in distance is very sensitive? p.s My boss suggested it might be worth asking her parents if she swollowed alot of magnets as a baby? Edited October 9, 2009 by mossj
enjay Posted October 9, 2009 Posted October 9, 2009 i know you said you gave them a new account but did you give them a new profile as well if you are using roaming profiles. That won't make any difference - he says he has already tried with her using his own account, so it is evidently something about her, not her account.
featured_spectre Posted October 9, 2009 Posted October 9, 2009 Does it happen when said child just sits infront of the PC and not touching it?
dwhyte85 Posted October 9, 2009 Posted October 9, 2009 It is an odd issue - if you're not pulling our legs :-P Faulty mobile phone, hearing aid - trying to think of things a person may have on them, pacemaker? I don't know if any would really affect a machine like that though?
EvLPhenom Posted October 9, 2009 Posted October 9, 2009 That won't make any difference - he says he has already tried with her using his own account, so it is evidently something about her, not her account. Sorry i didn't see that post was just flicking through them and thought i would post...i shall be more careful in future.
Arcath Posted October 9, 2009 Posted October 9, 2009 What mobile phone does she have? and is it allways in her pocket at school but not at home? is your school uniform some nasty artificial fibre that builds up static from her walking?
andyriach Posted October 9, 2009 Author Posted October 9, 2009 Thanks for all your help everyone, as suggested I am going to try sitting her as far away from the computer as possible with a keyboard/mouse and see if that makes a difference. As far as I can work out it is her proximity to the PC that creates the effect - 'electromagnetic field' I think. After looking around the internet and reading the article posted on this thread it seems this is a genuine problem for some people across the world. I will keep you all updated once I know more, it's definitely created a talking point amongst the staff here. One more explanation might be the building work (BSF) on site at the moment, I did jokingly ask the building site manager if they had unearthed any ancient burial grounds! . . . I've heard sprits can be evil Andy Riach Network Manager
DMcCoy Posted October 9, 2009 Posted October 9, 2009 The only option left is that they are pressing a key combination to shut down windows. You can reboot or shutdown windows to leave one or other as the previous shutdown option and see it if does that action. Disabling the alt keys perhaps, a keyboard without power buttons etc. This is assuming they had no access to their files when working on a standalone machine or it could still be an autorun script. It much more likely to be an inadvertent user shutdown than any sort of weird magnetic field.
andyriach Posted October 9, 2009 Author Posted October 9, 2009 The only option left is that they are pressing a key combination to shut down windows. You can reboot or shutdown windows to leave one or other as the previous shutdown option and see it if does that action. Disabling the alt keys perhaps, a keyboard without power buttons etc. This is assuming they had no access to their files when working on a standalone machine or it could still be an autorun script. It much more likely to be an inadvertent user shutdown than any sort of weird magnetic field. I have actually tried a local user account not connected to the network in any way with no access to files, we do not use roaming profiles etc. I have watched this happen and today she was not even touching the laptop when it happened. Decided I need to go to the pub now and try again Monday I will update you on Monday Andy Riach Network Manager
enjay Posted October 9, 2009 Posted October 9, 2009 Disabling the alt keys perhaps Our MFL teachers would kill me if I did that - they use them all the time to get the accented letters...
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