Edu-IT Posted July 2, 2009 Posted July 2, 2009 I'm not really sure where to post this! If you operate a helpdesk what categories do you have for contact options? Report a fault Software installation request Consumables request etc.
Sylv3r Posted July 2, 2009 Posted July 2, 2009 Here you go. http://www.edugeek.net/forums/general-chat/7177-help-desk-ticket-categories.html 1
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