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Posted

Hey all,

 

I wasn't able to find posts on this topic, and honestly, I'm not sure it's possible. Here's what I'm looking to do:

 

Our helpdesk is ran from an externally hosted website @ http://www.myschoolbuilding.com

I have contacted SchoolDude (our helpdesk provider) and was told I cannot accomplish what I'm trying to do via any tool that they have.

 

Once the org. code is entered, users type in their email address, fill in general information (name, location, problem from a combo box, etc) and submit their request.

 

I'm trying to make the process easier in our computer labs for them to enter work orders for lab issues, yet still use our already-in-place work order form online. I'd like for the email, user info, and problem type pages to be automated.

 

I am familiar with C++, Java, and Python, and feel that within at least one of these this is possible. I'm love a push in the right direction, or to be told it's not an option so I can at least stop looking. =)

 

For more detail, feel free to look at the work order system itself:

The below link is the first page our requestors see, asking them to enter their email.

SchoolDude - ToolBox Login

 

Next, the page asks for additional information. I've attached a screenshot. At the bottom of the page is a Submit button.

 

Hopefully what I'm looking to do is clear - if not please ask. Thanks! ;)

workOrderScreen.JPG

Posted

Should be a piece of cake.

Your existing form.. how is that handled? Working from scratch, I would build a form in perl, and pull the rest of the details (user/pw, org, etc) from a file, then once your form is submitted and validated, have LWP go off an make requests against the site. If you are a reasonably accomplished programmer (and your breadth of language suggests as much) you sill find learning perl easy and fun, and theLWP module is incredibly powerful.

Posted
you will find learning perl easy and fun

 

Isn't this an example of an oxymoron? certainly seems strange to see "learning perl" and "easy and fun" in the same sentence :-)

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