USB Restart Problem

[JAW]

Hi,

 

I have a Lenovo Thinkpad R500 & have created a Windows XP image. I found after I imaged the Laptop that every time I inserted a USB Pen the Laptop would restart.

 

I have tested the USB pen & it is working fine.

 

I have also wrung Lenovo & done a BIOS update but still did not fix the problem.

 

I have a Event viewer system report below: -

 

Event Type: Error

Event Source: System Error

Event Category: (102)

Event ID: 1003

Date: 12/5/2008

Time: 12:07:26 PM

User: N/A

Computer: ADMINISTRATOR90

Description:

Error code 1000007e, parameter1 c0000005, parameter2 f7c088f3, parameter3 f7c087f4, parameter4 f7c084f0.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

Data:

0000: 53 79 73 74 65 6d 20 45 System E

0008: 72 72 6f 72 20 20 45 72 rror Er

0010: 72 6f 72 20 63 6f 64 65 ror code

0018: 20 31 30 30 30 30 30 37 1000007

0020: 65 20 20 50 61 72 61 6d e Param

0028: 65 74 65 72 73 20 63 30 eters c0

0030: 30 30 30 30 30 35 2c 20 000005,

0038: 66 37 63 30 38 38 66 33 f7c088f3

0040: 2c 20 66 37 63 30 38 37 , f7c087

0048: 66 34 2c 20 66 37 63 30 f4, f7c0

0050: 38 34 66 30 84f0

 

 

Can anyone help please

 

Thanks

 

 

JAW$

[FN-GM]

I have this but with a server. I forget every time and it reboots during the day. As yet i haven't found a fix.

[jamesb]

I don't know if this'll necessarily help, but it looks like it could be related: "DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)" Stop error occurs in Windows Server 2003 when you remove a USB device

[mrtechsystems]

Posted from Expert Exchange

 

 

The crash is at usbport.sys and there has no known hit for this module. Most likely it is a ram problem. You had bettert provide a complete list of system event 1001 as I can confirm it is RAM problem. Maybe the culprit is related to other hardware component or software driver problem. The system event 1001 is essential to diagnostic your problem.

 

When Windows crashes with blue screen, it writes a system event 1001 and a minidump to the folder \windows\minidump

Check system event 1001 and it has the content of the blue screen.

 

Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

 

 

 

 

Please check the links:

 

When you use a Creative Labs SoundBlaster 16 Joystick with a game port in Windows XP, you receive a "serious error" or a "STOP: 0x0000007E" error message

 

ERROR SIGNATURE BCCode 1000007e - Microsoft Usenet

 

If you think that your On-Board USB-Ports can cause the problem, just deaktivate them in the BIOS, an use your USB2.0 USB Card

 

Hope this helps sorry for the long post

[JezR]

I've had something very similar when using RIS.

 

Turned out to be that when your base Windows image is SP2, and your new image is SP3, the wrong usb drivers end up in the distributed image.

 

As you've discovered, the computer reboots when you plug in a USB device.

 

Jez

[JAW]

How did you fix the problem

[JezR]

This prety much explaines the problem.

 

RIS problem XP SP3 - Windows Deployment

 

However I decided it was a good time to start using WDS, slowly rebuilding images with SP3 in WDS, but you still have the SP2 images available in RIS.

 

Jez

[JAW]

I've had something very similar when using RIS.

 

Turned out to be that when your base Windows image is SP2, and your new image is SP3, the wrong usb drivers end up in the distributed image.

 

As you've discovered, the computer reboots when you plug in a USB device.

 

Jez

 

Would you know what drivers I need to extract from my Windows XP disc & replace.

[JezR]

Sorry, I never went down that route.

 

Jez

[JAW]

Would anyone know what drivers I need to extract from my Windows XP service pack 2 disk & replace to get my usb working properly.

 

I would appreciate the help

 

Thanks

 

 

JAW$

[JezR]

Just did a google for "SP3 RIS"

 

This looks promising

 

WDS-deployed SP3 images BSOD on boot - TechNet Forums

 

Jez

[sy2k]

I know in the past we've had issues with the ghost client causing reboots when pen drives are plugged in

[Michael]

Completely unrelated, but it could also be a motherboard problem. Does it happen on all USB ports? What about other USB devices like mice, cameras, scanners or external hard drives?

[box_l]

run this

 

sfx inside the rar

 

also replace the files in your ris image

 

The usb files in this directory are from an SP2 machine and are to be placed back into the c:windows\system32\drivers directory after sp3 install.

 

Only the usbehci.sys and usbport.sys need to be copied back.

 

regards

 

BoX

 

Edu-Tech 2008

readme.txt

SP2USB-Fix.rar

[Ekzekutor]

Hi,

 

I have a Lenovo Thinkpad R500 & have created a Windows XP image. I found after I imaged the Laptop that every time I inserted a USB Pen the Laptop would restart.

 

I have tested the USB pen & it is working fine.

 

I have also wrung Lenovo & done a BIOS update but still did not fix the problem.

 

I have a Event viewer system report below: -

 

Event Type: Error

Event Source: System Error

Event Category: (102)

Event ID: 1003

Date: 12/5/2008

Time: 12:07:26 PM

User: N/A

Computer: ADMINISTRATOR90

Description:

Error code 1000007e, parameter1 c0000005, parameter2 f7c088f3, parameter3 f7c087f4, parameter4 f7c084f0.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

Data:

0000: 53 79 73 74 65 6d 20 45 System E

0008: 72 72 6f 72 20 20 45 72 rror Er

0010: 72 6f 72 20 63 6f 64 65 ror code

0018: 20 31 30 30 30 30 30 37 1000007

0020: 65 20 20 50 61 72 61 6d e Param

0028: 65 74 65 72 73 20 63 30 eters c0

0030: 30 30 30 30 30 35 2c 20 000005,

0038: 66 37 63 30 38 38 66 33 f7c088f3

0040: 2c 20 66 37 63 30 38 37 , f7c087

0048: 66 34 2c 20 66 37 63 30 f4, f7c0

0050: 38 34 66 30 84f0

 

 

Can anyone help please

 

Thanks

 

 

JAW$

 

 

i have the same problem my pc restart everytime when i plug my camera camcorder or flash drive and show me blue screen

 

C:\DOCUME~1\ALIBAB~1\LOCALS~1\Temp\WERe9bf.dir00\Mini121309-01.dmp

C:\DOCUME~1\ALIBAB~1\LOCALS~1\Temp\WERe9bf.dir00\sysdata.xml

 

BCCode : 10000050 BCP1 : FCD6D1F7 BCP2 : 00000001 BCP3 : F7A258E2

BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

 

 

C:\DOCUME~1\ALIBAB~1\LOCALS~1\Temp\WERe34f.dir00\Mini121309-02.dmp

C:\DOCUME~1\ALIBAB~1\LOCALS~1\Temp\WERe34f.dir00\sysdata.xml

 

 

The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xfcd6d1f7, 0x00000001, 0xf7a258e2, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini121309-01.dmp.

 

 

 

The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xfcd6d1f7, 0x00000001, 0xf7a258e2, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini121309-01.dmp.