SSL Certificate Install yields Data Transfer Interrupted

[link470]

Hey everyone,

 

We run a piece of software here that interfaces with our student management software. We use SASI, a system by Pearson. We also use ParentConnect, a component that allows parents to connect to a website and view information about their students attendance, grades, etc. So what I did, was set up the website and configured it using a self assigned SSL certificate. Worked great, however you all know what happens next. Over 9000 parents phoning the school saying "hey we can't connect to the site we get a message saying it's unsafe!!!!!!!!!!!!!!!!11111oneoneone". So being the nice guy I am, instead of asking them all to "continue", I buy an SSL certificate through GoDaddy.com. Once I received the certificate I began installation, however the website now shows Data Transfer Interrupted. The site appends HTTPS to the address, but all I get is Data Transfer Interrupted. Then, I try to go back to the original self assigned certificate, and it does the exact same thing, Data Transfer Interrupted. Anyone know what I'm doing wrong?

 

Thanks!

[Jay]

That sounds more like a networking issue. You could try running a packet sniffer or HTTP inspector to check the requests are being made and responded to. Other than that checking event viewer, logs etc is all i can think of. Don't really know the package you're using.