Abacus Evolve $%^**(&()**) and some other rude words

[Andie]

 

OK. I moved to another XP PC, with no Abacus installed. I ran the NETWORK install, exactly as instructed in the Installation Guide for the software. Then did the client install in the same way on the same machine.

 

Works fine logged in as administrator. Exactly the same failure error message logged in as teacher user - Pllanner starts fine, log in, try to access anything from Resources - error message (apart from ITRs, which tell me they're not installed).

 

I did try Filemon and Regmon last week, on the standalone install. My current version of these is rubbish, but at some point I think I picked up an Access Denied message targetting one of the Microsoft SQL folders. Does anyone think the problem could be with SQL permissions?

[Andie]

Rang Abacus software support to see if my emails were getting through. Only one person covering support today!! And that person was on lunch. Fortunately, the non-technician who was looking after the phone during the lunch break was able to check for my emails and they were getting through, and he did say he would pass on the fact that I had called.

 

In the meantime, I have copied the installed folder called Resources (which contains all the Homework sheets, Assessments, etc and the ITRs) to a folder on a shared drive and created my own ITR shortcut for the Start Menus. At least then the teachers can get the resources, even if they can't get to them via the planner.

[chrbb]

OK. I moved to another XP PC, with no Abacus installed. I ran the NETWORK install, exactly as instructed in the Installation Guide for the software. Then did the client install in the same way on the same machine.

Now I'm really confused, I haven't run the network install at all, I've just installed the whole shooting match as a local install not touched the network install at all. I've installed it as a seperate entity on each machine, probably in the same way as you've done your non networked laptops.

[Andie]

Now I'm really confused, I haven't run the network install at all, I've just installed the whole shooting match as a local install not touched the network install at all. I've installed it as a seperate entity on each machine, probably in the same way as you've done your non networked laptops.

 

Sorry if I've confused you. I only moved to a new machine and tried the network install as the standalone install wasn't working properly, it looked like a permisions problem and I thought that maybe installing as network might at least work on this one machine - but it didn't, so have completely uninstalled and given up on that idea.

 

Abacus support got back to me, and said to set all user permissions to full control on the following two folders:

 

C:\Program Files\Abacus Evolve Teachers

C:\Program Files\Microsoft SQL Server

 

I got excited because I thought that might fix the issue, although I am nervous of setting permisiions to such a high level for everyone. But I've tried it on the Win2k install, and it doesn't make any difference. Have yet to try the XP install.

 

But to be honest, I've copied all the resources to the network share and so teachers can get these by double clicking them, and if they can't get to the resources through the planner then so be it. There just aren't enough hours in the day to be sorting this out, and it has to be up and running for the start of term. If it works well enough for teachers to knock out a plan and get hold of the resources, who cares if it doesn't do the fancy link between the two....?? Life is just too short...

[User_Error]

Morning

Ive been battling with this for a while;

I couldnt get the server based install to work kept asking for the cd on the workstations, installed it all manually locally and it works fine in administrator accounts, but the shortcuts wont even go through in the pupils accounts i cant find anything glaringly obvious in the permissions, what does abacus evolve need from the user to run?

 

Teachers have everything locally installed on their laptops which works fine

 

help please guys.

[Ishar]

Just for people to know, as this thread did help me; the problem with the RESOURCES (2nd and latter links) was the MSSQL entry in the Halley Database in sSettings. The PC name was incorrect... example:

the settings was for \\pc123\ and should have been \\SERVER\\. fixing this using a direct MSSQL editor fixed the problem.