sippo Posted September 24, 2008 Posted September 24, 2008 After receiving a nice e-mail from ergo about getting a replacement keyboard After checking the serial number of the laptop unfortunatly we can no longer have stock of these keyboards and are unable to obtain any more. Apologies, I need a replacement keyboard, part no AEEW1STE019, for an Ergo Mercury 3 laptop. Having looked on t'internet I cannot find anything. Help!!?
OutToLunch Posted September 24, 2008 Posted September 24, 2008 How old is the laptop? Does it not fall under their 5 year spares available guarantee? If it's older than 5 years then a replacement would be in order anyway I'd have thought...
sippo Posted September 24, 2008 Author Posted September 24, 2008 I'm guessing not as they checked the serial number on the laptop. As for ebay, to be honest not a big fan of it down to trust.
plexer Posted September 24, 2008 Posted September 24, 2008 I have a mercury 2 here don't know if it will fit? You need the whole keyboard or just some keys. If it's just some keys take some pics of the mounting arrangement if you can and I'll check. Ben
somabc Posted September 24, 2008 Posted September 24, 2008 I have several old ergo mercury laptops in good condition, I can let you know next week if we have that model lying around.
marekbrad Posted September 24, 2008 Posted September 24, 2008 you could try and contact my mate John @ ergo [email protected] and tell him mark from bradford LA sent you see if you get a response then. Will look at all our old Ergo LA stock bound to have a mercury 3 somewhere. We deal exclusivly with ergo as an advisory team and have been exceptionally pleasedf with support etc.
sippo Posted September 25, 2008 Author Posted September 25, 2008 I have a mercury 2 here don't know if it will fit? You need the whole keyboard or just some keys. If it's just some keys take some pics of the mounting arrangement if you can and I'll check. Ben I'm after a whole keyboard. If you turn it over once out you will find the part number on the back.
sippo Posted September 25, 2008 Author Posted September 25, 2008 The black strip accross the top with the power button etc should clip off. Then there are two screws.
plexer Posted September 25, 2008 Posted September 25, 2008 Bit more involved on the mercury2 but I got there in the end and no it's not the same part no. Ben
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