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Posted

Our DT department use Tinkercad (https://www.tinkercad.com/) and we can access the site, however pupils are unable to create designs; staff can create things such as:

 

 

image.thumb.png.54f95d1a9e3b883c26ce2d7e8dc51493.png

 

However when pupils login, they just get a loading screen like this:

 

 

 

 

image.png.c9cba3554fb72310f25f410fa948eb14.png

 

 

I used  https://get.webgl.org/ to check if WebGL is working and yes it is.

 

The issue occurs when pupils are logged into the computers, but there is no problem when pupils are logged into Chromebooks!

has anyone experienced this?

 

 

 

 

 

 

 

  • 2 weeks later...
Posted

I seem to remember the tinkercad site having an issue with certificate pinning.  I needed to do something in Securly to let it through (not just in the student profile "allow") but I cannot remember now.  Seems that whatever filtering you use has the same issue.  

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