Libresoft Down?

[LeMarchand]

Anyone else having problems accessing their Libresoft site today?

[MancTech]

Received this at 9am this morning

 

Good morning,

 

We are currently experiencing an issue affecting our servers, which may impact access to some of our library services.

 

Our technical teams are actively investigating and working to restore full service as quickly as possible. At this stage, the disruption may continue throughout today.

 

We understand the inconvenience this will cause, particularly for day-to-day library operations, and we are treating this as our highest priority. We will provide further updates as soon as we have more information or a confirmed resolution timeframe.

 

If you have any urgent queries or require support in the meantime, please contact our helpdesk.

Thank you for your patience and understanding.

 

All the best

The Libresoft Team

Libresoft

[LeMarchand]

Thanks. Hadn't even made it to my inbox. Found that at one school but not the one I'm at today!

[Libresoft]

Hi there,

We have been working throughout the weekend to resolve the technical issues impacting our servers, and we have made good progress.

Unfortunately, half of our systems are still impacted, so there will be continued issues for some users. We are optimistic that we will make further progress today, are are working hard to rectify the
remaining issues.

We are very sorry for the inconvenience this has caused, and we are grateful for your ongoing patience and understanding.

All the best
The Libresoft Team