RM Broadband Down?

[JazzFlute]

Had a report a few schools experiencing broadband problems, anyone confirm if its a total outage or just Google?

 

 

[Buzzer90]

Just Google, for whatever reason it's getting flagged under the 'Proxy Bypass' filter list.  Browsing to sites directly is fine.

[JazzFlute]

Just now, Buzzer90 said:

Just Google, for whatever reason it's getting flagged under the 'Proxy Bypass' filter list.  Browsing to sites directly is fine.

 

Thought so as I'm just hearing second hand.  Problem will probably be the latest Ai filtering they put in place yesterday I imagine 🤣

[TheHyperTechie]

Yeah... anything Google related is not working. Chromebooks included. We use a transparent proxy, but weirdly if I put our "admin filtering" proxy on a device everything works fine.

[Ratcliffepg]

https://status.rm.com/incidents/yq57mkkhjgrl

 

[Buzzer90]

Also looks to be flagging apps.cpoms.net as 'Hacking'...

 

Happy Friday.

[JazzFlute]

10 minutes ago, Buzzer90 said:

Also looks to be flagging apps.cpoms.net as 'Hacking'...

 

Happy Friday.

 

Cant believe the main education ISP's (the big 2 come to mind) and filtering companies have so much downtime after implementing "upgrades" whether hardware of software.....These guys post testing procedures obviously don't take place or is the world we are in when this is normal and they just act on issues once schools open in the morning and log support calls.

[psydii]

5 hours ago, JazzFlute said:

 

Cant believe the main education ISP's (the big 2 come to mind) and filtering companies have so much downtime after implementing "upgrades" whether hardware of software.....These guys post testing procedures obviously don't take place or is the world we are in when this is normal and they just act on issues once schools open in the morning and log support calls.

The volume of traffic they handle is staggering. I’ve heard tell YouTube engineering notice the drop

in traffic when one of the big uk edu isps has a problem.

 

When they roll out a vendor fix/update it’s likely it will be the first time the code has come into contact with that volume of traffic.

 

That it works at all has amazed me for years.

 

(Says someone waiting for PaddyN @lgfl to push the release button on a fix for a weird  ssl/365 Auth problem)

[PaddyNewman]

On 12/12/2025 at 15:12, psydii said:

The volume of traffic they handle is staggering. I’ve heard tell YouTube engineering notice the drop

in traffic when one of the big uk edu isps has a problem.

 

When they roll out a vendor fix/update it’s likely it will be the first time the code has come into contact with that volume of traffic.

 

That it works at all has amazed me for years.

 

(Says someone waiting for PaddyN @lgfl to push the release button on a fix for a weird  ssl/365 Auth problem)

Hopefully we aren't one of the big 2 with downtime - I would hope we keep our downtime to an absolute minimum and that it rarely affects customers!

 

Button pushed by the way, should be working now (it was well tested also...😉)